# Comprehensive Assessment | Conversation Design Institute > A full, evidence-verified read of your AI assistant, team, business case and operations against all 31 CDI standards: a verified scorecard and a roadmap for getting it right at scale. Source: https://www.conversationdesigninstitute.com/conversational-ai-for-business/comprehensive-assessment --- ![](https://a.storyblok.com/f/323168/ebc3691824/comprehensive-assessment-mark-white-1400x840.png) CDI Assessments # Comprehensive Assessment A full, evidence-verified read Your AI assistant, your team, your business case and your operations, scored against all 31 CDI standards: the baseline for the decisions ahead. [ Get in touch ](/contact) [ All assessments ](/conversational-ai-for-business/assessment) ## The Comprehensive Assessment Find out what's wrong. Then put it right. Comprehensive is for organisations where the decisions ahead justify a verified baseline: scaling conversational AI across markets or channels, or introducing LLMs into something that already works. Every one of the 31 standards is scored and the score is backed by evidence, not impression. ### Get in touch By submitting this form, you agree to CDI processing and storing your data as described in the [privacy statement](/privacy). Submit Form submitted Thanks, we’ll be in touch soon. ### What we do An extended diagnostic workshop, onsite or online, covering your AI assistant, vision and roadmap, business case, planning, design and implementation practices, and your KPIs and metrics; with the documents and data behind each verified. ### What you get A verified scorecard across all 31 CDI standards and six domains, and a roadmap for getting it right at scale: what to put right, in what order, and what good looks like at the next level. ### Who it's for Organisations scaling conversational AI or introducing LLMs, where the decisions ahead justify a verified baseline; leadership teams that need a score they can defend to a board. ### What happens next The roadmap is yours to act on, with or without us. [Continuous](/conversational-ai-for-business/continuous-assessment) keeps the score moving quarter by quarter against this baseline; [consulting](/conversational-ai-for-business/consulting) takes the items in priority order. ### Get in touch By submitting this form, you agree to CDI processing and storing your data as described in the [privacy statement](/privacy). Submit Form submitted Thanks, we’ll be in touch soon. ## Why work with CDI ### Value-driven outcomes Our goal is to show organisations a clear pathway towards achieving their business goals and maximising ROI. ### Proven methodology The CDI Standards Framework is grounded in years of experience training and building successful conversational AI teams at scale. ### Tangible and actionable Our clients trust and return to us because we deliver them prioritised, practical, and tailored recommendations. ### Trusted experts Our people have served a wide variety of industries and clients, from startups to Fortune 500 companies. “After working with more than 100 enterprises I started to see the patterns that I knew we could codify. That system ultimately became the CDI Standards Framework” ![](https://a.storyblok.com/f/323168/53x53/ce16bcd575/hans.png/m/100x0/filters:no_upscale()) Hans van Dam CEO, Conversation Design Institute ![](https://a.storyblok.com/f/323168/45b0abdb07/comprehensive-assessment-brochure-cover-1600x900.png/m/800x0/filters:no_upscale()) The Comprehensive Assessment in detail: what the extended workshop covers, what evidence we verify, and what the scorecard and roadmap contain. Submit the form and we'll email you the Comprehensive Assessment brochure. **Must read for:** Heads of CX and Digital, Conversational AI leads, Programme and transformation leads, anyone building the case for scale ## Download the Comprehensive Assessment brochure By submitting this form, you agree to CDI processing and storing your data as described in the [privacy statement](/privacy). Submit Your download will be sent shortly to your e-mail. ## Keep it moving: the Continuous Assessment A Comprehensive baseline is worth more if you measure against it. Continuous re-scores your priority standards each quarter, so maturity becomes something you manage rather than something you measured once. [ Explore the Continuous Assessment ](/conversational-ai-for-business/continuous-assessment) ![](https://a.storyblok.com/f/323168/5493x5464/bf446bcc88/adobestock_548954530-2.jpeg/m/900x0/) ## Other CDI assessments [](/conversational-ai-for-business/light-assessment) Light Assessment: a fast first read on where you stand [](/conversational-ai-for-business/focused-assessment) Focused Assessment: the standards that matter most, scored in full [](/conversational-ai-for-business/continuous-assessment) Continuous Assessment: a standing quarterly read [](/conversational-ai-for-business/conversational-capital-assessment) Conversational Capital Assessment: what your conversations are worth ## Trusted by global brands ![](/assets/images/brands/black/t-mobile.png) ![](/assets/images/brands/black/natwest.png) ![](/assets/images/brands/black/optum.png) ![](/assets/images/brands/black/jp-morgan.png) ![](/assets/images/brands/black/vodafone.png) ![](/assets/images/brands/black/kpn.png) ![](/assets/images/brands/black/t-mobile.png) ![](/assets/images/brands/black/natwest.png) ![](/assets/images/brands/black/optum.png) ![](/assets/images/brands/black/jp-morgan.png) ![](/assets/images/brands/black/vodafone.png) ![](/assets/images/brands/black/kpn.png) ![](/assets/images/brands/black/t-mobile.png) ![](/assets/images/brands/black/natwest.png) ![](/assets/images/brands/black/optum.png) ![](/assets/images/brands/black/jp-morgan.png) ![](/assets/images/brands/black/vodafone.png) ![](/assets/images/brands/black/kpn.png) ## Work with us Our experts help brands design, build, and maintain AI assistants that work. If you want to hit the ground running, or need help scaling your team, get in touch. [ Get business support ](/contact) ## What do you want to do? [](/conversational-ai-for-business/fix) Fix something that isn't working [](/conversational-ai-for-business/build) Build or evolve a Conversational AI experience [](/conversational-ai-for-business/team-capability) Build the team's capability [](/conversational-ai-for-business/up-to-speed) Get up to speed at my own pace ## FAQs ### What does 'evidence-verified' mean? Every score is backed by something we have seen: the conversations, the reports you run, the documents behind your roadmap and business case, the way the team actually works. [Light](/conversational-ai-for-business/light-assessment) and [Focused](/conversational-ai-for-business/focused-assessment) rely more on what you tell us in the workshop; Comprehensive checks it. ### How long does it take? Longer than Focused, which is 15 working days; how much longer depends on how much evidence there is to verify and how quickly we can get it. We confirm the timescale with you before we start. ### What do we need to give you? Access to the assistant, a sample of real conversations, the reports you already run, the documents behind your roadmap and business case, and your leads' time for the extended workshop. The more we can see, the more the scorecard is worth. ### Do we need Comprehensive before Continuous? Yes. [Continuous](/conversational-ai-for-business/continuous-assessment) re-scores you each quarter against a Comprehensive baseline; without the baseline there is nothing to measure movement against. ## Resources [](/resources#events) ![Events](/assets/images/components/molecules/quick-links/users.svg) Events [](/blog) ![Blogs](/assets/images/components/molecules/quick-links/pen-paper.svg) Blogs [](/resources#reports) ![Reports & Research](/assets/images/components/molecules/quick-links/papers.svg) Reports & Research [](/case-studies) ![Case studies](/assets/images/components/molecules/quick-links/puzzle.svg) Case studies [](/use-cases) ![Use cases](/assets/images/components/molecules/quick-links/bubble.svg) Use cases [](/contact) ![FAQs](/assets/images/components/molecules/quick-links/questions.svg) FAQs