# Consulting | Conversation Design Institute > Conversation Design Institute's consulting: strategy, design, build, and optimisation for enterprise Conversational AI. We keep it right as you scale. Source: https://www.conversationdesigninstitute.com/conversational-ai-for-business/consulting --- # Consulting: Build and grow your AI strategy CDI helps enterprises launch and scale their Conversational AI initiatives. We plan, design, and build AI assistants from scratch, or improve what's already there: strategic support, persona development, conversation design, NLU and RAG evaluations, and more. We keep it right as you scale. [ See client success stories ](/case-studies) [ Book a call with an expert ](https://mail.conversationdesigninstitute.com/meetings/conversewithben/bookmeeting) Watch video ![](https://img.youtube.com/vi/mIC1XlSOtQk/maxresdefault.jpg) ## Solutions [](/conversational-ai-for-business/assessment) Assessment [](/conversational-ai-for-business/team-training-and-certification) Team Training & Certification [](/conversational-ai-for-business/standards-framework) CDI Standards Framework ## Services overview ### Design and build AI assistants We plan, design, and build AI assistants for clients without an existing team. We can help you build anything, from a POC to a production-ready, customer-facing product. ### Strategic support We help clients define their North Star and roadmap for their [conversational AI](/topics/conversational-ai) initiatives, as well as the value proposition and map out potential cost savings. ### Conversation design support We design and refine conversational journeys, ensuring engaging and consistent experiences. We also assist in persona development to keep your assistant on brand. ### Implementation support We can take on any implementation task, from managing training data to interacting with engineers to testing and deployment. ### Optimisation support Our experts come in to evaluate your intent architecture and explore new strategies to improve your assistant's cognition. ### Responsible generative AI implementation We work together with your team to assess your [generative AI](/topics/generative-ai-and-llm) initiatives and provide recommendations for responsible implementation. ### Global expansion Planning a multi-market rollout of your AI assistant? You can work with our experts to plan and execute global expansion or set up global governance. ### Migration support Planning an AI assistant migration? Our experts can help you plan and execute a smooth migration. ## Not Sure Where to Start? Before implementing, it helps to understand your current maturity. Our assessments reveal your strengths, gaps, and readiness across six domains, giving you a clear and prioritised roadmap. Start with an assessment, then move confidently into implementation with consulting support tailored to your needs. [ Explore our Assessments ](/conversational-ai-for-business/assessment) ![](https://a.storyblok.com/f/323168/5493x5464/bf446bcc88/adobestock_548954530-2.jpeg/m/900x0/) ## Why work with us ### Accelerate change Accelerate your conversational AI initiatives by implementing proven strategies across your organisation. ### Reduce time to value Quickly get more business value from your Conversational AI initiatives. ### Trusted experts Our people have served a wide variety of industries and clients, from startups to Fortune 500 companies. ### Value-driven outcomes Our goal is to show organisations a clear pathway towards achieving their business goals. ## Turn ambition into action Not ready to talk? Score your conversational AI in twenty questions, free, and get a personalised report showing where to look first. Conversational AI Maturity Assessment ### Conversational AI Maturity Assessment See how your current Conversational AI strategy scores, and uncover your organisational blind spots. [ Who is it for? ](javascript:;)[ What can you expect? ](javascript:;) [ Learn more ](https://scorecard.conversationdesigninstitute.com/cdi-maturity-assessment) Who is it for? Back This tool is ideal for organizations with 1 or multiple AI assistants in production. The assessment gives managers, product owners and the team a better understanding of the maturity level of their conversational AI practice. What can you expect? Back This Conversational AI Maturity Assessment has been developed by a team of experts, grounded in the CDI Standards. By answering 20 rapid-fire questions, you’ll receive a personalized report identifying the most important areas for improvement. ![](https://a.storyblok.com/f/323168/720x837/1a3848d335/background.jpg/m/900x0/filters:no_upscale()) “It’s been great working with CDI. They helped us get started quickly with the setup of our first chatbot and the first results are promising. Their consultants are knowledgeable, creative, and think along in order to build and maintain a good performing chatbot.” ![](https://a.storyblok.com/f/323168/500x500/1468a6f565/bob-vandebron.jpeg/m/100x0/filters:no_upscale()) Bob Molenaar Vandebron Digital Experience Manager ![](https://a.storyblok.com/f/323168/493x83/6a34bccbfa/t-mobile.svg) ![](https://a.storyblok.com/f/323168/120x20/c50cb56de9/natwest.png) ![](https://a.storyblok.com/f/323168/168x70/90be3cc2d2/optum.png) ![](https://a.storyblok.com/f/323168/318x65/ac017805c8/jp-morgan.svg) ![](https://a.storyblok.com/f/323168/178x50/338733f31e/vodafone.png) ![](https://a.storyblok.com/f/323168/108x50/e6600362e9/kpn.png) ![](https://a.storyblok.com/f/323168/493x83/6a34bccbfa/t-mobile.svg) ![](https://a.storyblok.com/f/323168/120x20/c50cb56de9/natwest.png) ![](https://a.storyblok.com/f/323168/168x70/90be3cc2d2/optum.png) ![](https://a.storyblok.com/f/323168/318x65/ac017805c8/jp-morgan.svg) ![](https://a.storyblok.com/f/323168/178x50/338733f31e/vodafone.png) ![](https://a.storyblok.com/f/323168/108x50/e6600362e9/kpn.png) ![](https://a.storyblok.com/f/323168/493x83/6a34bccbfa/t-mobile.svg) ![](https://a.storyblok.com/f/323168/120x20/c50cb56de9/natwest.png) ![](https://a.storyblok.com/f/323168/168x70/90be3cc2d2/optum.png) ![](https://a.storyblok.com/f/323168/318x65/ac017805c8/jp-morgan.svg) ![](https://a.storyblok.com/f/323168/178x50/338733f31e/vodafone.png) ![](https://a.storyblok.com/f/323168/108x50/e6600362e9/kpn.png) ## Valued Clients Brands like Vodafone, Accenture, and KLM have worked with Conversation Design Institute to enhance AI capabilities, improve customer engagement, streamline processes, and drive innovation. [ Case studies ](https://www.conversationdesigninstitute.com/case-studies) ## Start the conversation Increase customer satisfaction, boost automation rates, and streamline operations. Explore CDI's assessment, training, and consulting services today. ### Provide your details By submitting this form, you agree to CDI processing your data to respond to your inquiry. 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