# Conversational AI Readiness Workshop for Higher Education Source: https://www.conversationdesigninstitute.com/conversational-ai-for-higher-education/workshops --- # Conversational AI Readiness Workshop for Higher Education A 1-Day Intensive workshop that gives you everything you need to create great conversational experiences for your university [ Book appointment with expert ](https://meetings.hubspot.com/peter1360) [ Free maturity assessment ](https://scorecard.conversationdesigninstitute.com/education) Watch video ![](https://img.youtube.com/vi/-Hmi4GRbMus/maxresdefault.jpg) ## Solutions [](/conversational-ai-for-higher-education/assessment) Assessment [](/conversational-ai-for-higher-education/team-training-and-certification) Team Training & Certification [](/conversational-ai-for-business/standards-framework) CDI Standards Framework [](/conversational-ai-for-higher-education/consulting) Consulting ## About the Conversational AI Readiness Workshop For years, CDI has helped the world's most sophisticated organizations build truly intelligent, scalable conversational experiences. Now it's higher education's turn. Your students deserve better than clunky chatbots that can't answer basic questions. Your staff deserves tools that actually reduce their workload. Your institution deserves an AI strategy that delivers measurable ROI. This is a hands-on, strategic workshop designed for higher education that leaves you with: - A Comprehensive Maturity Assessment, only available to workshop participants, showing exactly where you stand - A 90-day action plan with prioritized quick wins - Practical frameworks for scaling - Real examples from universities that got it right - Suitable for 10-15 people from IT, Student Services, Digital Innovation Introductory Price: **US$8,000** (before March 2026) Standard Price: **US$12,000** ### Ready to Transform Your University's AI Strategy? Book your Conversational AI Readiness Workshop today. [ Download product brochure ](/conversational-ai-for-higher-education/conversational-ai-readiness-workshop-brochure) [ Contact Peter Thomas ](mailto:peter@cdi.cx) ## Workshop Agenda at a glance Our hands-on, collaborative workshops are the perfect tool to bridge the gap between theory and practice. Boost your team’s confidence and turn your team into competent conversational AI professionals. ### The State of Conversational AI in Higher Education - What's working at other universities - Common mistakes and failures - The ROI case: student satisfaction, staff efficiency, enrollment impact Virtual or on-site ### The CDI Standards Framework - Human-centered design principles for university contexts - Live examples from student services, admissions, IT helpdesk Virtual or on-site ### Hands-On Exercise - Groups design a conversation flow for one pain point - CDI facilitator provides feedback - Key concepts - intent design, error handling, escalation Virtual or on-site ### Extended Maturity Assessment - Review your current state - Gap analysis and quick wins - Prioritization framework Virtual or on-site ### Roadmap Workshop - Participants build a 90-day action plan - Identify internal champions and governance structure - Define success metrics - Q&A on implementation Virtual or on-site ![](https://a.storyblok.com/f/323168/900x316/a91a43d996/rmit-university-logo-white-png-900x316.png) ![](https://a.storyblok.com/f/323168/1347x532/92575856cc/uu_logo_2021_en_white.png) ![](https://a.storyblok.com/f/323168/1050x419/0f904e6ed1/universityofwaterloo_logo_horiz_rev.png) ![](https://a.storyblok.com/f/323168/1308x534/ed79f15944/stanford-logo.png) ![](https://a.storyblok.com/f/323168/640x133/ad091a5fc1/university-cambridge-logo-white-example-640x133.png) ![](https://a.storyblok.com/f/323168/1001x1000/01fd28d4e2/edinburgh-university-03.png) ![](https://a.storyblok.com/f/323168/797x349/d87aa6d15d/yale01.png) ![](https://a.storyblok.com/f/323168/620x128/ca426f0bb1/7.png) ![](https://a.storyblok.com/f/323168/620x128/1f6aa8a67b/8.png) ![](https://a.storyblok.com/f/323168/620x128/4c26e282bd/4.png) ![](https://a.storyblok.com/f/323168/620x128/c46299c6c7/6.png) ![](https://a.storyblok.com/f/323168/620x128/487d26873f/2.png) ![](https://a.storyblok.com/f/323168/620x128/72efb62409/3.png) ![](https://a.storyblok.com/f/323168/620x128/c0b1dfba8b/logo-1.png) ![](https://a.storyblok.com/f/323168/620x128/a06d68fe85/5.png) ![](https://a.storyblok.com/f/323168/900x316/a91a43d996/rmit-university-logo-white-png-900x316.png) ![](https://a.storyblok.com/f/323168/1347x532/92575856cc/uu_logo_2021_en_white.png) ![](https://a.storyblok.com/f/323168/1050x419/0f904e6ed1/universityofwaterloo_logo_horiz_rev.png) ![](https://a.storyblok.com/f/323168/1308x534/ed79f15944/stanford-logo.png) ![](https://a.storyblok.com/f/323168/640x133/ad091a5fc1/university-cambridge-logo-white-example-640x133.png) ![](https://a.storyblok.com/f/323168/1001x1000/01fd28d4e2/edinburgh-university-03.png) ![](https://a.storyblok.com/f/323168/797x349/d87aa6d15d/yale01.png) ![](https://a.storyblok.com/f/323168/620x128/ca426f0bb1/7.png) ![](https://a.storyblok.com/f/323168/620x128/1f6aa8a67b/8.png) ![](https://a.storyblok.com/f/323168/620x128/4c26e282bd/4.png) ![](https://a.storyblok.com/f/323168/620x128/c46299c6c7/6.png) ![](https://a.storyblok.com/f/323168/620x128/487d26873f/2.png) ![](https://a.storyblok.com/f/323168/620x128/72efb62409/3.png) ![](https://a.storyblok.com/f/323168/620x128/c0b1dfba8b/logo-1.png) ![](https://a.storyblok.com/f/323168/620x128/a06d68fe85/5.png) ![](https://a.storyblok.com/f/323168/900x316/a91a43d996/rmit-university-logo-white-png-900x316.png) ![](https://a.storyblok.com/f/323168/1347x532/92575856cc/uu_logo_2021_en_white.png) ![](https://a.storyblok.com/f/323168/1050x419/0f904e6ed1/universityofwaterloo_logo_horiz_rev.png) ![](https://a.storyblok.com/f/323168/1308x534/ed79f15944/stanford-logo.png) ![](https://a.storyblok.com/f/323168/640x133/ad091a5fc1/university-cambridge-logo-white-example-640x133.png) ![](https://a.storyblok.com/f/323168/1001x1000/01fd28d4e2/edinburgh-university-03.png) ![](https://a.storyblok.com/f/323168/797x349/d87aa6d15d/yale01.png) ![](https://a.storyblok.com/f/323168/620x128/ca426f0bb1/7.png) ![](https://a.storyblok.com/f/323168/620x128/1f6aa8a67b/8.png) ![](https://a.storyblok.com/f/323168/620x128/4c26e282bd/4.png) ![](https://a.storyblok.com/f/323168/620x128/c46299c6c7/6.png) ![](https://a.storyblok.com/f/323168/620x128/487d26873f/2.png) ![](https://a.storyblok.com/f/323168/620x128/72efb62409/3.png) ![](https://a.storyblok.com/f/323168/620x128/c0b1dfba8b/logo-1.png) ![](https://a.storyblok.com/f/323168/620x128/a06d68fe85/5.png) ## Why CDI? Conversation Design Institute (CDI) develops the methods, skillsets, and standards that enable organizations to scale high-quality conversational experiences. With offices in Austin and Amsterdam, CDI teaches thousands worldwide to create better AI Assistants and works directly with enterprises to build the capabilities needed to support and scale them. Our expertise in higher education and our CDI Standards Framework ensure an approach grounded in evidence, experience, and successful team development. 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