# Conversation Design Certificate | CDI’s CDI Method Foundation Certificate > Validate your ability to design AI assistants with the CDI Method Foundation Certification. Learn a structured workflow for building user-friendly, human-centric conversations. Master key steps like selecting use cases, designing interactions, and improving AI performance. Gain an industry-recognized credential to advance your career in conversational AI. Source: https://www.conversationdesigninstitute.com/courses/cdi-method/method-foundation-certificate --- Certificate # CDI Method Foundation Certificate ![CDI Method Foundation Certificate](/assets/images/icons/course/cdi-method-foundation.svg) This industry-recognized credential validates your ability to design effective AI assistants using a structured workflow. Demonstrate expertise in selecting use cases, designing intuitive interactions, and fostering AI team collaboration. **Exam time:** 30 minutes [ View certificate details ](https://learn.conversationdesigninstitute.com/course/cdi-method-foundation-certification) How it works: subscribe to the Course Plan to learn the modules, then buy this certificate ($499) to take the exam and get certified. You can also take the exam on its own. [View syllabus](/resources/download/method-foundation-syllabus). ## Certificate details Exam duration 30 minutes Retake 1 Format online Language English ## Certificate CDIM ## Backed by AI Tech companies Global consulting firms Global organizations in Finance, CS, Health, Government, Telco, Energy 15K Active Students 1.6K Certified professionals 78 % Average score ## Chapters [About ](#a37e602e-dff8-4f57-88d8-aae1c57ff077) [Skills ](#96659e75-3b15-4730-b425-1cce7ed6b747) [Who is this certificate for ](#ca9e7438-f7d9-4cfe-92b2-d2858360a0c6) [Why get certified ](#b6b6d17a-9627-4b32-ba94-58e157878b70) [About the Exam ](#67ddf52b-837e-4fa0-aef1-6b1c5eefecef) [Explore the Syllabus ](#b325ecce-f15a-48ea-82cd-97819e6a475f) [Reviews & Testimonials ](#d0c272af-6e0d-4e3c-8999-feb1721127e5) [ Download syllabus ](/resources/download/method-foundation-syllabus) [ More about the certificate ](https://learn.conversationdesigninstitute.com/course/cdi-method-foundation-certification) Pass the certificate exam and earn an industry-recognized certification that validates your expertise in Conversation Design. ## About This certificate shows that you have a deep understanding of the Conversation Design Institute workflow, with an extra focus on human-centricity, sample dialogue, flowcharting, wizard-of-oz testing, and handover design. ## Skills and competencies this certificate demonstrates Earning the **CDI Method Foundation certification** shows that you understand how to create AI assistants that are helpful, human-centric, and easy to use. You’ll learn: - **How to plan and structure AI projects** using a step-by-step workflow. - **How to design conversations** that feel natural and meet user needs. - **How to pick the right use cases** to ensure AI adds real value. - **How to collaborate effectively** with different teams, from designers to developers. - **How to improve AI assistants over time** by testing and refining conversations. ## Who is this certificate for? This certification is great for: - Managers and teams who want to create AI assistants that work well for users. - Product managers, designers, and developers working with chatbots or voice assistants. - Anyone new to conversational AI looking for a clear, structured way to build better AI experiences. ## Why should you get certified? The CDI Method Foundation certification helps you stand out in the growing field of [conversational AI](/topics/conversational-ai). It proves that you understand the best practices for designing and improving AI assistants. Whether you’re starting out or want to sharpen your skills, this certification gives you the knowledge to build AI that works. ## About the exam The CDI Method Foundation certificate exam evaluates your knowledge of [conversation design](/topics/conversation-design) principles through multiple-choice questions. The exam typically takes around 30 minutes to complete, and a score of 70% or higher is required to pass. You have one opportunity to retake the exam if you do not pass on your initial attempt. ### What training is necessary for this exam? Here’s a list of the modules you should complete before taking this exam. Please be aware that for access to these modules you need the CDI Course Subscription Plan. The exam leading to the CDI Method Foundation certificate validates you as having a solid understanding of the following modules: ![CDI Method Foundation](/assets/images/icons/thick-dots/triangle.svg) ### [CDI Method Foundation](https://learn.conversationdesigninstitute.com/course/cdi-method-foundation) 67 video lessons downloadable resources Learn CDI’s Method Foundation: the Conversational AI workflow that is helping teams around the world create human-centric and inclusive Conversational AI Assistants. From strategy to implementation, the CDI Method will help you reach your goals. [ Learn more ](https://learn.conversationdesigninstitute.com/course/cdi-method-foundation) ## Explore the full course syllabus ### Curious about what you'll learn? ![](https://a.storyblok.com/f/323168/212x288/4af3099163/cdi-method-syllabus.png) Download the syllabus to explore the [CDI Method](/courses/cdi-method/), a proven framework that brings structure and empathy to your AI projects, whether you're in CX, UX, or product. [ Download the Syllabus ](/resources/download/method-foundation-syllabus) ## Reviews & testimonials Hear from our students about their experiences and the impact of our programs. ### Join students from 50 countries, certified by CDI ![Cindy Cardol](https://a.storyblok.com/f/323168/200x200/d809c1f0d1/cindy-cardol.jpeg/m/200x0/filters:no_upscale()) Cindy Cardol ![](https://a.storyblok.com/f/323168/189x47/16e9514538/abn-amro.png) ![Stephen Lee](https://a.storyblok.com/f/323168/400x400/574b819653/stephen.jpeg/m/200x0/filters:no_upscale()) Stephen Lee ![](https://a.storyblok.com/f/323168/150x43/2260f338d7/vodafone.png) ![Tobias Ditzer](https://a.storyblok.com/f/323168/400x400/128b84b775/tobias.jpeg/m/200x0/filters:no_upscale()) Tobias Ditzer ![](https://a.storyblok.com/f/323168/1400x354/838a75b620/mercedes.png) ![Lorraine Burrell](https://a.storyblok.com/f/323168/800x800/2a2dd66b43/lorraine.jpeg/m/200x0/filters:no_upscale()) Lorraine Burrell ![](https://a.storyblok.com/f/323168/1920x1080/194be69bab/lloyds.png) ![Austin Bedford](https://a.storyblok.com/f/323168/400x400/9a68313ae5/austin.jpeg/m/200x0/filters:no_upscale()) Austin Bedford ![](https://a.storyblok.com/f/323168/512x512/b2f16398bb/stanford-university-logo.png) ![Matthew Smith](https://a.storyblok.com/f/323168/400x400/2012662e91/mathew-smith.jpeg/m/200x0/filters:no_upscale()) Matthew Smith ![](https://a.storyblok.com/f/323168/300x68/6b7ce1ed73/replicant.png) ![Marloes van der Stelt](https://a.storyblok.com/f/323168/200x200/dae0a2b99c/marloes-van-der-stelt.jpeg/m/200x0/filters:no_upscale()) Marloes van der Stelt ![](https://a.storyblok.com/f/323168/500x378/9e131d47ef/vgz.png) ![Francesco Palma](https://a.storyblok.com/f/323168/400x400/1ae48fce25/francesco.jpeg/m/200x0/filters:no_upscale()) Francesco Palma ![](https://a.storyblok.com/f/323168/137x22/0d2a43005b/liveprson.png) “I've been working as a Conversation Designer for about a year now and I wanted to learn more about training the model. So I did! Thanks Conversation Design Institute for the great course!” ![](https://a.storyblok.com/f/323168/560x560/f5be67267a/rick.jpeg/m/100x0/filters:no_upscale()) Rick Witjes ABN Amro Interaction Designer ![](https://a.storyblok.com/f/323168/494x494/05c91f6eb7/aliena.jpeg/m/100x0/filters:no_upscale()) Aliena Cai Aliena Design LLC CEO 6:11 min ![](https://img.youtube.com/vi/isZf-U5o9-E/maxresdefault.jpg) “I have been through my share of corporate educations, but this hands down one of the best. Conversation Design Institute Conversation Design is masterfully presented by Hans van Dam and provides great hands on advice on ways how to make bots speak human! ” ![](https://a.storyblok.com/f/323168/400x400/40094680c8/jan.jpeg/m/100x0/filters:no_upscale()) Jan Jurjević Infobip Senior CX Consultant ## These companies rely on CDI’s certificates for their CAI teams ![](/assets/images/brands/black/t-mobile.png) ![](/assets/images/brands/black/natwest.png) ![](/assets/images/brands/black/optum.png) ![](/assets/images/brands/black/jp-morgan.png) ![](/assets/images/brands/black/vodafone.png) ![](/assets/images/brands/black/kpn.png) ![](/assets/images/brands/black/t-mobile.png) ![](/assets/images/brands/black/natwest.png) ![](/assets/images/brands/black/optum.png) ![](/assets/images/brands/black/jp-morgan.png) ![](/assets/images/brands/black/vodafone.png) ![](/assets/images/brands/black/kpn.png) ![](/assets/images/brands/black/t-mobile.png) ![](/assets/images/brands/black/natwest.png) ![](/assets/images/brands/black/optum.png) ![](/assets/images/brands/black/jp-morgan.png) ![](/assets/images/brands/black/vodafone.png) ![](/assets/images/brands/black/kpn.png) ## Getting certified To get certified, you will need to complete the exam for the selected certificate, which includes one free resit. ### CDI Certificates $499 per certificate. Each certificate is a separate purchase. Choose the one that fits your role. [ More Info ](https://learn.conversationdesigninstitute.com/certifications) ![CDI Certificates](/assets/images/components/molecules/getting-certified-certificates/graph-mobile.svg) [ More Info ](https://learn.conversationdesigninstitute.com/certifications) ### CAIC - CAI Consultant Please [get in touch](/contact) to learn more about how we certify and price this qualification, based on the courses you have undertaken with us previously. [ Contact our team ](/contact) ![CAIC - CAI Consultant](https://a.storyblok.com/f/323168/680x592/ed7ccb63a3/visual-desktop.jpg/m/680x0/filters:no_upscale()) Please [get in touch](/contact) to learn more about how we certify and price this qualification, based on the courses you have undertaken with us previously. [ Contact our team ](/contact) ## Start your journey today At CDI you decide how to learn and when you want to get certified. This means that it is possible to take the exam as a standalone option, without a prior subscription. But we recommend that you subscribe to the Course Subscription first in order to gain the knowledge needed to pass the exam with flying colors. ![](https://a.storyblok.com/f/323168/940x788/1611f76f02/5.png/m/900x0/) ## Study first To follow the [CDI Method Foundation](/courses/cdi-method/) course you must subscribe to the Course Subscription. This will give you unlimited access to all course content and modules - not just the CDI Method Foundation modules! [ See subscription plans ](/pricing) ## Take certificate exam Once you feel ready to get certified, just purchase the [CDI Method Foundation](/courses/cdi-method/) exam, complete it and earn your CDI Method Foundation certificate. [ Learn more ](https://learn.conversationdesigninstitute.com/course/cdi-method-foundation-certification) ## FAQs ### What happens if I don't pass the exam? If you don’t pass the final exam, you can reach out to student support and request personalized feedback and recommendations for further studying. When you feel confident you can request one retake. ### How many times can I retake the exam? Your initial exam purchase includes one free retake. If you require further attempts, each subsequent retake will need to be purchased separately. ### Is there a waiting period before I can retake the exam? There is no mandatory waiting period before you can retake the exam. That said, we really encourage you to take a little time to look over the feedback from your last attempt and brush up on the course materials before trying again. It'll definitely boost your chances of passing! ### Who should I contact if I have questions about the exam? Please contact our support team at [support@conversationdesigninsitute.com](mailto:support@conversationdesigninsitute.com) for any exam-related inquiries. ## For businesses Our clients trust and come back to us, because they see tangible and lasting results. Here’s how we can help. [ Get in touch ](/contact)[ Building a team ](/blog/full-stack-conversational-ai-team) [Assessment](/conversational-ai-for-business/assessment) ![Assessment](https://a.storyblok.com/f/323168/2912x1632/28f405a76c/auditing.jpeg/m/0x520/filters:no_upscale()) ### [Assessment](/conversational-ai-for-business/assessment) Hold yourself to a higher standard. Conversation Design Institute can assess your team, technology, and organization. We provide expert recommendations on how to improve. [ Read more ](/conversational-ai-for-business/assessment) [Team training and certification](/conversational-ai-for-business/team-training-and-certification) ![Team training and certification](https://a.storyblok.com/f/323168/7360x4912/eee2ca34b7/adobestock_437282296.jpeg/m/0x520/filters:no_upscale()) ### [Team training and certification](/conversational-ai-for-business/team-training-and-certification) Bridge the gap between theory and practice. Grow your team’s knowledge and confidence with our training and certification programs. [ Read more ](/conversational-ai-for-business/team-training-and-certification) [Consulting](/conversational-ai-for-business/consulting) ![Consulting](https://a.storyblok.com/f/323168/8213x5478/3d0fe4f629/website.jpeg/m/0x520/filters:no_upscale()) ### [Consulting](/conversational-ai-for-business/consulting) Work with our world-class team on a project or on-going basis. Get support on launching or scaling your conversational AI initiatives through our consulting services. [ Read more ](/conversational-ai-for-business/consulting)