# Conversation Design Institute

> The Conversation Design Institute (CDI) is the training, certification, consulting and standards body for conversational and agentic AI, founded in 2018 by Hans van Dam and Olaf Igesz, with offices in Amsterdam and Austin. CDI certifies conversation designers and AI trainers, helps enterprises design, audit and build AI assistants, and sets practice standards through the CDI Standards Framework and the non-profit CDI Foundation. (Distinct from Clinical Documentation Integrity.)

## Learn & get certified

- [Conversational AI Training Courses And Certificates](https://www.conversationdesigninstitute.com/courses.md): Self-paced conversation design and AI training.
- [Agentic Experience Design (AXD) course | CDI certification](https://www.conversationdesigninstitute.com/courses/agentic-experience-design.md): Self-paced conversation design and AI training.
- [AXD Certificate | Agentic Experience Design certification | CDI](https://www.conversationdesigninstitute.com/courses/agentic-experience-design/axd.md): Self-paced conversation design and AI training.
- [AI Ethics Course](https://www.conversationdesigninstitute.com/courses/ai-ethics.md): Self-paced conversation design and AI training.
- [Conversational AI Trainer Course](https://www.conversationdesigninstitute.com/courses/ai-trainer.md): Self-paced conversation design and AI training.
- [AI Trainer Certificate (AIT1) – Train Conversational AI Assistants](https://www.conversationdesigninstitute.com/courses/ai-trainer/ait1.md): Self-paced conversation design and AI training.
- [CDI’s Conversational AI Method Foundation Course](https://www.conversationdesigninstitute.com/courses/cdi-method.md): Self-paced conversation design and AI training.
- [Conversation Design Certificate | CDI’s CDI Method Foundation Certificate](https://www.conversationdesigninstitute.com/courses/cdi-method/method-foundation-certificate.md): Self-paced conversation design and AI training.
- [Conversation Designer](https://www.conversationdesigninstitute.com/courses/conversation-designer.md): Self-paced conversation design and AI training.
- [Conversation Design Certificate | CDI’s CxD 1 Certification](https://www.conversationdesigninstitute.com/courses/conversation-designer/cxd1.md): Self-paced conversation design and AI training.
- [Conversation Design Certificate | CDI’s CxD 2 Certification](https://www.conversationdesigninstitute.com/courses/conversation-designer/cxd2.md): Self-paced conversation design and AI training.
- [Introduction to Agentic Experience Design](https://www.conversationdesigninstitute.com/courses/introduction-to-agentic-experience-design.md): Self-paced conversation design and AI training.

## For enterprises

- [Find out where we stand | CDI](https://www.conversationdesigninstitute.com/conversational-ai-for-business/where-you-stand.md): Find out where you stand.
- [Fix something that isn't working](https://www.conversationdesigninstitute.com/conversational-ai-for-business/fix.md): Fix something that isn't working.

## Frameworks

- [Conversational AI Framework | CDI Standards For AI Assistants](https://www.conversationdesigninstitute.com/conversational-ai-for-business/standards-framework.md): What CDI assesses and certifies against.

## People

- [About](https://www.conversationdesigninstitute.com/about.md): Co-founders and CEO.

## Optional

- [llms-full.txt](https://www.conversationdesigninstitute.com/llms-full.txt): Full markdown of all CDI pages in a single file.