# BBB24 - Browse the CDI library Source: https://www.conversationdesigninstitute.com/topics/browse-library/bbb24 --- # Browse the full CDI library Explore our extensive database of courses, modules, webinars, and expert class recordings on Conversational AI. Learn at your own pace and stay ahead with the latest insights and best practices. ## Browse full library Show filters [Popular](/topics/browse-library/popular)[Newest](/topics/browse-library/newest) Categories [Agentic Experience Design](/topics/browse-library/agentic-experience design)[AI Training](/topics/browse-library/ai-training)[BBB24](/topics/browse-library/bbb24)[BBB26](/topics/browse-library/bbb26)[Behavior Design](/topics/browse-library/behavior-design)[Best Practices](/topics/browse-library/best-practices)[CAI Technology](/topics/browse-library/cai-technology)[CDI Fest](/topics/browse-library/cdi-fest)[Certification](/topics/browse-library/certification)[Channels](/topics/browse-library/channels)[Chatbot](/topics/browse-library/chatbot)[Conversation Design](/topics/browse-library/conversation-design)[Conversational AI](/topics/browse-library/conversational-ai)[Courses](/topics/browse-library/courses)[Customer Experience](/topics/browse-library/customer-experience)[Data & Security](/topics/browse-library/data-& security)[Design Patterns](/topics/browse-library/design-patterns)[Design Workflow](/topics/browse-library/design-workflow)[Enterprise Deployments](/topics/browse-library/enterprise-deployments)[Ethics](/topics/browse-library/ethics)[Generative AI & LLMs](/topics/browse-library/generative-ai & llms)[Implementation Workflow](/topics/browse-library/implementation-workflow)[Inclusivity](/topics/browse-library/inclusivity)[Intents](/topics/browse-library/intents)[IVR](/topics/browse-library/ivr)[Linguistics](/topics/browse-library/linguistics)[Metrics](/topics/browse-library/metrics)[Persona](/topics/browse-library/persona)[Prompt Design](/topics/browse-library/prompt-design)[Strategy](/topics/browse-library/strategy)[Teams](/topics/browse-library/teams)[Technology](/topics/browse-library/technology)[Testing](/topics/browse-library/testing)[Tooling](/topics/browse-library/tooling)[Unprompted](/topics/browse-library/unprompted)[Use Cases](/topics/browse-library/use-cases)[Vendor](/topics/browse-library/vendor)[Vendor Platforms](/topics/browse-library/vendor-platforms)[Voice](/topics/browse-library/voice)[Voice Assistants](/topics/browse-library/voice-assistants)[Webinars](/topics/browse-library/webinars) [Virtual Humans: Generative AI Revolutionizing Customer Experience](https://learn.conversationdesigninstitute.com/course?courseid=virtual-humans-generative-ai-revolutionizing-customer-experience) ![Virtual Humans: Generative AI Revolutionizing Customer Experience](https://api.us-e2.learnworlds.com/imagefile//63f3639a9468bd1e3ab7e404d5bcc215.png?client_id=64241beecebaa1e2ab377830&width=400&height=0) ### [Virtual Humans: Generative AI Revolutionizing Customer Experience](https://learn.conversationdesigninstitute.com/course?courseid=virtual-humans-generative-ai-revolutionizing-customer-experience) Guido Jongen, with over 20 years in customer service, is the visionary behind Virtually Human. He will discuss the rise of virtual humans and their po… [ Read more ](https://learn.conversationdesigninstitute.com/course?courseid=virtual-humans-generative-ai-revolutionizing-customer-experience) [Optimizing Content Ecosystem: Strategies for Digital Transformation](https://learn.conversationdesigninstitute.com/course?courseid=optimizing-content-ecosystem-strategies-for-digital-transformation) ![Optimizing Content Ecosystem: Strategies for Digital Transformation](https://api.us-e2.learnworlds.com/imagefile//a5aac69d5e1ec1965c99935dfbcca611.png?client_id=64241beecebaa1e2ab377830&width=400&height=0) ### [Optimizing Content Ecosystem: Strategies for Digital Transformation](https://learn.conversationdesigninstitute.com/course?courseid=optimizing-content-ecosystem-strategies-for-digital-transformation) This session explores the role of Large Language Models (LLMs) in content management and digital transformation, covering challenges like managing kno… [ Read more ](https://learn.conversationdesigninstitute.com/course?courseid=optimizing-content-ecosystem-strategies-for-digital-transformation) [Top Trends in AI, Implementations and Case Studies](https://learn.conversationdesigninstitute.com/course?courseid=top-trends-in-ai-implementations-and-case-studies) ![Top Trends in AI, Implementations and Case Studies](https://api.us-e2.learnworlds.com/imagefile//009271587d9b6c57d17de74c9b00511a.png?client_id=64241beecebaa1e2ab377830&width=400&height=0) ### [Top Trends in AI, Implementations and Case Studies](https://learn.conversationdesigninstitute.com/course?courseid=top-trends-in-ai-implementations-and-case-studies) Catch up on Tanya Van Gastel's talk at the Beyond Boundaries Global Festival 2024 in Barcelona! As the founder of The Multiverse AI, she discusses AI’… [ Read more ](https://learn.conversationdesigninstitute.com/course?courseid=top-trends-in-ai-implementations-and-case-studies) [Keys to Success in Implementing AI in Organisations](https://learn.conversationdesigninstitute.com/course?courseid=keys-to-success-in-implementing-ai-in-organisations) ![Keys to Success in Implementing AI in Organisations](https://api.us-e2.learnworlds.com/imagefile//a1939f47e9af3f62be34d0712495e030.png?client_id=64241beecebaa1e2ab377830&width=400&height=0) ### [Keys to Success in Implementing AI in Organisations](https://learn.conversationdesigninstitute.com/course?courseid=keys-to-success-in-implementing-ai-in-organisations) Catch up on Xavier Vilasis’ speech "Keys to success in implementing AI in organisations." Xavier, a distinguished researcher at La Salle University Ba… [ Read more ](https://learn.conversationdesigninstitute.com/course?courseid=keys-to-success-in-implementing-ai-in-organisations) [Get Tech-E: How to go from Tech Ethics in Theory to Tech Ethics in Practice](https://learn.conversationdesigninstitute.com/course?courseid=get-tech-e-how-to-go-from-tech-ethics-in-theory-to-tech-ethics-in-practice) ![Get Tech-E: How to go from Tech Ethics in Theory to Tech Ethics in Practice](https://api.us-e2.learnworlds.com/imagefile//4c82730224c14652e3d640353ca360de.png?client_id=64241beecebaa1e2ab377830&width=400&height=0) ### [Get Tech-E: How to go from Tech Ethics in Theory to Tech Ethics in Practice](https://learn.conversationdesigninstitute.com/course?courseid=get-tech-e-how-to-go-from-tech-ethics-in-theory-to-tech-ethics-in-practice) Go from Tech Ethics in theory to practice! Join Lisa Talia Moretti, a leading digital sociologist, at Beyond Boundaries Festival 2024 for insights on… [ Read more ](https://learn.conversationdesigninstitute.com/course?courseid=get-tech-e-how-to-go-from-tech-ethics-in-theory-to-tech-ethics-in-practice) [Asking for Things is More Complicated Than You Think](https://learn.conversationdesigninstitute.com/course?courseid=asking-for-things-is-more-complicated-than-you-think) ![Asking for Things is More Complicated Than You Think](https://api.us-e2.learnworlds.com/imagefile//c6bab4250c0ea9aff0c67ad78c7bcedd.png?client_id=64241beecebaa1e2ab377830&width=400&height=0) ### [Asking for Things is More Complicated Than You Think](https://learn.conversationdesigninstitute.com/course?courseid=asking-for-things-is-more-complicated-than-you-think) Watch Elizabeth Stokoe’s talk "Asking for things is more complicated than you think" at the Beyond Boundaries festival 2024\. She is an expert in conve… [ Read more ](https://learn.conversationdesigninstitute.com/course?courseid=asking-for-things-is-more-complicated-than-you-think) [Harness the Power of AI Automation to Deliver Winner CX](https://learn.conversationdesigninstitute.com/course?courseid=harness-the-power-of-ai-automation-to-deliver-winner-cx) ![Harness the Power of AI Automation to Deliver Winner CX](https://api.us-e2.learnworlds.com/imagefile//8a914307af244738cee29954f9a03038.png?client_id=64241beecebaa1e2ab377830&width=400&height=0) ### [Harness the Power of AI Automation to Deliver Winner CX](https://learn.conversationdesigninstitute.com/course?courseid=harness-the-power-of-ai-automation-to-deliver-winner-cx) Customer demands are growing faster than budgets, so organizations are turning to AI and CX Automation. This session covers maximizing CX with AI, usi… [ Read more ](https://learn.conversationdesigninstitute.com/course?courseid=harness-the-power-of-ai-automation-to-deliver-winner-cx)