# Linguistics - Browse the CDI library Source: https://www.conversationdesigninstitute.com/topics/browse-library/linguistics --- # Browse the full CDI library Explore our extensive database of courses, modules, webinars, and expert class recordings on Conversational AI. Learn at your own pace and stay ahead with the latest insights and best practices. ## Browse full library Show filters [Popular](/topics/browse-library/popular)[Newest](/topics/browse-library/newest) Categories [Agentic Experience Design](/topics/browse-library/agentic-experience design)[AI Training](/topics/browse-library/ai-training)[BBB24](/topics/browse-library/bbb24)[BBB26](/topics/browse-library/bbb26)[Behavior Design](/topics/browse-library/behavior-design)[Best Practices](/topics/browse-library/best-practices)[CAI Technology](/topics/browse-library/cai-technology)[CDI Fest](/topics/browse-library/cdi-fest)[Certification](/topics/browse-library/certification)[Channels](/topics/browse-library/channels)[Chatbot](/topics/browse-library/chatbot)[Conversation Design](/topics/browse-library/conversation-design)[Conversational AI](/topics/browse-library/conversational-ai)[Courses](/topics/browse-library/courses)[Customer Experience](/topics/browse-library/customer-experience)[Data & Security](/topics/browse-library/data-& security)[Design Patterns](/topics/browse-library/design-patterns)[Design Workflow](/topics/browse-library/design-workflow)[Enterprise Deployments](/topics/browse-library/enterprise-deployments)[Ethics](/topics/browse-library/ethics)[Generative AI & LLMs](/topics/browse-library/generative-ai & llms)[Implementation Workflow](/topics/browse-library/implementation-workflow)[Inclusivity](/topics/browse-library/inclusivity)[Intents](/topics/browse-library/intents)[IVR](/topics/browse-library/ivr)[Linguistics](/topics/browse-library/linguistics)[Metrics](/topics/browse-library/metrics)[Persona](/topics/browse-library/persona)[Prompt Design](/topics/browse-library/prompt-design)[Strategy](/topics/browse-library/strategy)[Teams](/topics/browse-library/teams)[Technology](/topics/browse-library/technology)[Testing](/topics/browse-library/testing)[Tooling](/topics/browse-library/tooling)[Unprompted](/topics/browse-library/unprompted)[Use Cases](/topics/browse-library/use-cases)[Vendor](/topics/browse-library/vendor)[Vendor Platforms](/topics/browse-library/vendor-platforms)[Voice](/topics/browse-library/voice)[Voice Assistants](/topics/browse-library/voice-assistants)[Webinars](/topics/browse-library/webinars) [Linguistics in CXD](https://learn.conversationdesigninstitute.com/course?courseid=linguistics-in-cxd) ![Linguistics in CXD](https://api.us-e2.learnworlds.com/imagefile//e4089a8c2ee3cc7bb33da886a1b5b3cd.png?client_id=64241beecebaa1e2ab377830&width=400&height=0) ### [Linguistics in CXD](https://learn.conversationdesigninstitute.com/course?courseid=linguistics-in-cxd) Greg Bennet is head of conversation design at Salesforce. He heads up the team that is challenged on a daily basis with advocating conversation design… [ Read more ](https://learn.conversationdesigninstitute.com/course?courseid=linguistics-in-cxd) [Evolution of CXD at Salesforce](https://learn.conversationdesigninstitute.com/course?courseid=evolution-of-cxd-at-salesforce) ![Evolution of CXD at Salesforce](https://api.us-e2.learnworlds.com/imagefile//021906651ddebede6cbc33c108d95b4c.png?client_id=64241beecebaa1e2ab377830&width=400&height=0) ### [Evolution of CXD at Salesforce](https://learn.conversationdesigninstitute.com/course?courseid=evolution-of-cxd-at-salesforce) Learn about the evolution of conversation design at Salesforce with Greg Bennett. [ Read more ](https://learn.conversationdesigninstitute.com/course?courseid=evolution-of-cxd-at-salesforce) [Voice and Customer Segmentation](https://learn.conversationdesigninstitute.com/course?courseid=voice-and-customer-segmentation) ![Voice and Customer Segmentation](https://api.us-e2.learnworlds.com/imagefile//f8ba63d112d2127ab5139bbc72d0b197.png?client_id=64241beecebaa1e2ab377830&width=400&height=0) ### [Voice and Customer Segmentation](https://learn.conversationdesigninstitute.com/course?courseid=voice-and-customer-segmentation) Understanding your client is key to expanding your customer base. In my talk, I'll challenge the oversimplification of customer personas and show how… [ Read more ](https://learn.conversationdesigninstitute.com/course?courseid=voice-and-customer-segmentation)