# Vendor - Browse the CDI library Source: https://www.conversationdesigninstitute.com/topics/browse-library/vendor --- # Browse the full CDI library Explore our extensive database of courses, modules, webinars, and expert class recordings on Conversational AI. Learn at your own pace and stay ahead with the latest insights and best practices. ## Browse full library Show filters [Popular](/topics/browse-library/popular)[Newest](/topics/browse-library/newest) Categories [Agentic Experience Design](/topics/browse-library/agentic-experience design)[AI Training](/topics/browse-library/ai-training)[BBB24](/topics/browse-library/bbb24)[BBB26](/topics/browse-library/bbb26)[Behavior Design](/topics/browse-library/behavior-design)[Best Practices](/topics/browse-library/best-practices)[CAI Technology](/topics/browse-library/cai-technology)[CDI Fest](/topics/browse-library/cdi-fest)[Certification](/topics/browse-library/certification)[Channels](/topics/browse-library/channels)[Chatbot](/topics/browse-library/chatbot)[Conversation Design](/topics/browse-library/conversation-design)[Conversational AI](/topics/browse-library/conversational-ai)[Courses](/topics/browse-library/courses)[Customer Experience](/topics/browse-library/customer-experience)[Data & Security](/topics/browse-library/data-& security)[Design Patterns](/topics/browse-library/design-patterns)[Design Workflow](/topics/browse-library/design-workflow)[Enterprise Deployments](/topics/browse-library/enterprise-deployments)[Ethics](/topics/browse-library/ethics)[Generative AI & LLMs](/topics/browse-library/generative-ai & llms)[Implementation Workflow](/topics/browse-library/implementation-workflow)[Inclusivity](/topics/browse-library/inclusivity)[Intents](/topics/browse-library/intents)[IVR](/topics/browse-library/ivr)[Linguistics](/topics/browse-library/linguistics)[Metrics](/topics/browse-library/metrics)[Persona](/topics/browse-library/persona)[Prompt Design](/topics/browse-library/prompt-design)[Strategy](/topics/browse-library/strategy)[Teams](/topics/browse-library/teams)[Technology](/topics/browse-library/technology)[Testing](/topics/browse-library/testing)[Tooling](/topics/browse-library/tooling)[Unprompted](/topics/browse-library/unprompted)[Use Cases](/topics/browse-library/use-cases)[Vendor](/topics/browse-library/vendor)[Vendor Platforms](/topics/browse-library/vendor-platforms)[Voice](/topics/browse-library/voice)[Voice Assistants](/topics/browse-library/voice-assistants)[Webinars](/topics/browse-library/webinars) [NLU Design- Never Ignore What Your Technology and Users are Telling You](https://learn.conversationdesigninstitute.com/course?courseid=nlu-design-never-ignore-what-your-technology-and-users-are-telling-you) ![NLU Design- Never Ignore What Your Technology and Users are Telling You](https://api.us-e2.learnworlds.com/imagefile//cc5bfef0e17d1c9f89a36c0d60b45b3a.png?client_id=64241beecebaa1e2ab377830&width=400&height=0) ### [NLU Design- Never Ignore What Your Technology and Users are Telling You](https://learn.conversationdesigninstitute.com/course?courseid=nlu-design-never-ignore-what-your-technology-and-users-are-telling-you) NLU Design is the missing component in most business projects and the typical Conversational Designer's skill set. As we move to a new generation of b… [ Read more ](https://learn.conversationdesigninstitute.com/course?courseid=nlu-design-never-ignore-what-your-technology-and-users-are-telling-you) [Workshop: How to Launch Assistants Faster](https://learn.conversationdesigninstitute.com/course?courseid=workshop-how-to-launch-assistants-faster) ![Workshop: How to Launch Assistants Faster](https://api.us-e2.learnworlds.com/imagefile//17697d3a0e0e7aee7fab2695ce3a6982.png?client_id=64241beecebaa1e2ab377830&width=400&height=0) ### [Workshop: How to Launch Assistants Faster](https://learn.conversationdesigninstitute.com/course?courseid=workshop-how-to-launch-assistants-faster) Better conversational AI starts with team collaboration. Join Voiceflow to learn how to modernize workflows, from design to launch. This session share… [ Read more ](https://learn.conversationdesigninstitute.com/course?courseid=workshop-how-to-launch-assistants-faster) [6 Years and 250 Million Conversations into Conversational AI](https://learn.conversationdesigninstitute.com/course?courseid=6-years-and-250-million-conversations-into-conversational-ai) ![6 Years and 250 Million Conversations into Conversational AI](https://api.us-e2.learnworlds.com/imagefile//24867c456d71375470f2371c170fb0b3.png?client_id=64241beecebaa1e2ab377830&width=400&height=0) ### [6 Years and 250 Million Conversations into Conversational AI](https://learn.conversationdesigninstitute.com/course?courseid=6-years-and-250-million-conversations-into-conversational-ai) Gain valuable insights from Artificial Solutions' journey in conversational AI. Hear from Per Ottosson and Hans van Dam as they share their experience… [ Read more ](https://learn.conversationdesigninstitute.com/course?courseid=6-years-and-250-million-conversations-into-conversational-ai) [Workshop: Omnichannel Assistants](https://learn.conversationdesigninstitute.com/course?courseid=workshop-omnichannel-assistants) ![Workshop: Omnichannel Assistants](https://api.us-e2.learnworlds.com/imagefile//059f27f6ffb8be96f98f8c204f74315a.png?client_id=64241beecebaa1e2ab377830&width=400&height=0) ### [Workshop: Omnichannel Assistants](https://learn.conversationdesigninstitute.com/course?courseid=workshop-omnichannel-assistants) Learn best practices for building omni-channel assistants that meet client expectations. Haptik’s Michelle Parayil and Tripti Nagpal share lessons fro… [ Read more ](https://learn.conversationdesigninstitute.com/course?courseid=workshop-omnichannel-assistants) [Design Tools](https://learn.conversationdesigninstitute.com/course?courseid=design-tools) ![Design Tools](https://api.us-e2.learnworlds.com/imagefile//abae1601ba6cf16965421451a6119110.png?client_id=64241beecebaa1e2ab377830&width=400&height=0) ### [Design Tools](https://learn.conversationdesigninstitute.com/course?courseid=design-tools) Breaking down what we can learn from the past to better shape the multimodal world we're building for tomorrow [ Read more ](https://learn.conversationdesigninstitute.com/course?courseid=design-tools) [CAI and the Philosophers Stone](https://learn.conversationdesigninstitute.com/course?courseid=cai-and-the-philosophers-stone) ![CAI and the Philosophers Stone](https://api.us-e2.learnworlds.com/imagefile//b5d0c3b3f700f4b03643bc655bfe850a.png?client_id=64241beecebaa1e2ab377830&width=400&height=0) ### [CAI and the Philosophers Stone](https://learn.conversationdesigninstitute.com/course?courseid=cai-and-the-philosophers-stone) Conversation design should not be separated from development. Ronald argues that designers need tools and processes that directly translate intentions… [ Read more ](https://learn.conversationdesigninstitute.com/course?courseid=cai-and-the-philosophers-stone) [How to Build Delightful Conversational Flows](https://learn.conversationdesigninstitute.com/course?courseid=how-to-build-delightful-conversational-flows) ![How to Build Delightful Conversational Flows](https://api.us-e2.learnworlds.com/imagefile//6531d3fea7084e3b559b4a6366b4baa9.png?client_id=64241beecebaa1e2ab377830&width=400&height=0) ### [How to Build Delightful Conversational Flows](https://learn.conversationdesigninstitute.com/course?courseid=how-to-build-delightful-conversational-flows) Using Ultimate’s in-house expertise, Marika demonstrates how to design conversation flows that are both helpful to customers and feel human, drawing f… [ Read more ](https://learn.conversationdesigninstitute.com/course?courseid=how-to-build-delightful-conversational-flows) [How to Structure a CXD Team](https://learn.conversationdesigninstitute.com/course?courseid=how-to-structure-a-cxd-team) ![How to Structure a CXD Team](https://api.us-e2.learnworlds.com/imagefile//1414b9fe790c6f799d57885ae72f4df7.png?client_id=64241beecebaa1e2ab377830&width=400&height=0) ### [How to Structure a CXD Team](https://learn.conversationdesigninstitute.com/course?courseid=how-to-structure-a-cxd-team) Learn how teams big and small structure their conversation design teams to create world class experiences that scale. [ Read more ](https://learn.conversationdesigninstitute.com/course?courseid=how-to-structure-a-cxd-team) [Workshop: Microsoft PVA](https://learn.conversationdesigninstitute.com/course?courseid=workshop-microsoft-pva) ![Workshop: Microsoft PVA](https://api.us-e2.learnworlds.com/imagefile//828ed6a946a7c4a2a88b369061f97baf.png?client_id=64241beecebaa1e2ab377830&width=400&height=0) ### [Workshop: Microsoft PVA](https://learn.conversationdesigninstitute.com/course?courseid=workshop-microsoft-pva) Welcome to the Main Event - The CDI / Microsoft Hackathon. During this session you'll build a bot with Microsoft Power Virtual Agents. With expert sup… [ Read more ](https://learn.conversationdesigninstitute.com/course?courseid=workshop-microsoft-pva) [Evolution of CXD at Salesforce](https://learn.conversationdesigninstitute.com/course?courseid=evolution-of-cxd-at-salesforce) ![Evolution of CXD at Salesforce](https://api.us-e2.learnworlds.com/imagefile//021906651ddebede6cbc33c108d95b4c.png?client_id=64241beecebaa1e2ab377830&width=400&height=0) ### [Evolution of CXD at Salesforce](https://learn.conversationdesigninstitute.com/course?courseid=evolution-of-cxd-at-salesforce) Learn about the evolution of conversation design at Salesforce with Greg Bennett. [ Read more ](https://learn.conversationdesigninstitute.com/course?courseid=evolution-of-cxd-at-salesforce) [Conversational IVR in BFSI Industry](https://learn.conversationdesigninstitute.com/course?courseid=conversational-ivr-in-bfsi-industry) ![Conversational IVR in BFSI Industry](https://api.us-e2.learnworlds.com/imagefile//2151420ef1e5676baa3f887506917f25.png?client_id=64241beecebaa1e2ab377830&width=400&height=0) ### [Conversational IVR in BFSI Industry](https://learn.conversationdesigninstitute.com/course?courseid=conversational-ivr-in-bfsi-industry) "The topic for today is the role of the IVR, the role of the voice in the conversation when it happens in the banking, financial, and insurance settin… [ Read more ](https://learn.conversationdesigninstitute.com/course?courseid=conversational-ivr-in-bfsi-industry) [Workshop: Airy](https://learn.conversationdesigninstitute.com/course?courseid=workshop-airy) ![Workshop: Airy](https://api.us-e2.learnworlds.com/imagefile//e5a70cf284e3aff38999e10e78b2cfdd.png?client_id=64241beecebaa1e2ab377830&width=400&height=0) ### [Workshop: Airy](https://learn.conversationdesigninstitute.com/course?courseid=workshop-airy) Leading through the curriculum and the highlights of the Conversational Engineering Course and the Future of the Conversational Stack. [ Read more ](https://learn.conversationdesigninstitute.com/course?courseid=workshop-airy) [Thoughts When Building a CXD Tool](https://learn.conversationdesigninstitute.com/course?courseid=thoughts-when-building-a-cxd-tool) ![Thoughts When Building a CXD Tool](https://api.us-e2.learnworlds.com/imagefile//8df9c6a54568c7d2f157256f0f9e878f.png?client_id=64241beecebaa1e2ab377830&width=400&height=0) ### [Thoughts When Building a CXD Tool](https://learn.conversationdesigninstitute.com/course?courseid=thoughts-when-building-a-cxd-tool) Gain valuable insights from Jason Gilbert and Braden Ream of Voiceflow on their thought process when building a conversation design tool. [ Read more ](https://learn.conversationdesigninstitute.com/course?courseid=thoughts-when-building-a-cxd-tool)