The Conversation Design Institute Blog

Find news updates, quick-reads, and in-depth articles by some of the world's leading experts. And follow special content guides to learn to get a better understanding of the conversation designer role.


Chatbots for Banking: Everything You Need To Know

Conversational AI technology is on the rise. Chatbots for banking are becoming more efficient in providing businesses with high customer engagement. They also provide reduced costs in terms of human resources.

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Aspiring AI Trainer? Train with CDI First

The AI Trainer course by Conversation Design Institute was the course I had the biggest expectations of.

Copywriter… but Conversational!

Anna Gregorczyk is a professional copywriter at Hewlett Packard.  When she completed her Conversational Copywriter course, she offered to write a review of the...