The Conversation Design Institute Blog

Find news updates, quick-reads, and in-depth articles by some of the world's leading experts. And follow special content guides to learn to get a better understanding of the conversation designer role.


Is ChatGPT a powerful tool for professional use?

So, you’ve heard about the new large language model (LLM), ChatGPT? It’s been tipped to take over humans in disciplines like content creation, customer services and even in healthcare roles.

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Aspiring AI Trainer? Train with CDI First

The AI Trainer course by Conversation Design Institute was the course I had the biggest expectations of.

Copywriter… but Conversational!

Anna Gregorczyk is a professional copywriter at Hewlett Packard. When she completed her Conversational Copywriter course, she offered to write a review of the...