Find a partner

The network is expanding globally. Just explore if we already have a partner in your area. If not, feel free to reach out so we can see if we can make a custom introduction.

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    Atos is a leading international IT services company with a client base of international enterprises across all industry sectors. Atos is focused on business technology that powers progress and helps organizations to create their firm of the future.

    Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

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    Our certified conversation designers work with clients to enhance their chatbots’ conversational UX using the Conversation Design Institute workflow and years of experience. NCS is the leading infocomm and technology service provider in Singapore.

    With strong Asia Pacific presence in 15 cities, we delivered over 3500 large-scale, mission-critical projects to governments & private sector worldwide.

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    Gobeyond Partners is a management consultancy focused on working with clients to design and then implement new and improved end-to-end customer journeys. As part of the Webhelp group, our people understand great customer experience, so they can design the best journeys.

    We work with clients across many sectors including, Retail, E-Commerce & Travel, Financial Services, Outsourcing, Logistics and Utilities, Technology, Media and Telecommunications. Gobeyond Partners is based in the UK and operates globally.

    Gobeyond Partners believe that good conversational design requires a specific set of best practice standards, skills and ethics. As a partner of Conversation Design Institute, we can access all of these factors alongside the best of what we offer

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    Greenhouse _Conversational helps you as a brand with a full service approach towards AI assistants to reach both your marketing and service goals.

    Our USP’s: Data-driven marketing DNA to understand consumers, allowing us to craft customer centric conversations. Conversation and design first thinking, making it easier for you to craft omni-channel experiences on Google Assistant, Amazon Alexa, website, Whatsapp and phone.

    Certified Conversational Copywriters and designers help craft an award winning experience consistent with your brand. We work for the automotive, energy, telecom, banking, insurance, gambling, retail, FMCG and media publishing industries within the BeNelux region. Just shoot us a message.

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    Twerlo is a pioneer in Conversational AI in Arabic and English. They generate business outcomes from AI by delivering end to end Intelligent Virtual Assistants, thereby reducing costs and enhancing customer experience.

    Operating in Saudi Arabia, GCC, Egypt, and Dubai, across all verticals.Twerlo has partnered with Conversation Design Institute because of their objective to focus on the user journey and make it effective beyond intent and entity and create a happy user experience.

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    Lindenbaum is a communications and voice solutions provider operating their services exclusively in the EU. We offer a flexible and user-friendly API and our own telephony platform for voice integration.

    Lindenbaum’s solutions are appreciated by customers in telecommunications, automotive & transport, power & automation, consulting & finances and many other sectors. Our customers are SMEs as well as large listed corporations in Europe and globally active financial service providers and companies with production sites in several countries.

    As Conversation Design Institute offers trainings for future experts in conversation design, they play an integral role for the customization of automated caller dialogs and therefore are an important partner for Lindenbaum.

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    Alternative Character is an enterprise content consultancy with offices in Dubai and Beirut.

    Our services include: Strategy, covering assessment, planning and governance. Development, covering UX writing and marketing content. Operations, covering data management, feedback response and reporting. Clients that we’ve done work for are mostly in the government, financial, retail and healthcare sectors in the Middle East region.

    Our content services are offered in Arabic, English, French and Chinese. We partnered with Conversation Design Institute to extend our Conversational Copywriting offering in line with our strategy to grow and maintain an ecosystem of strategic partners.

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    Crossphase helps large organizations tell their story in a way that strengthens their brand and increases conversion. With our 15+ certified Conversation Designers, we help top brands interact with their customers in the most natural way through their AI Assistants.

    We do this for organizations in sectors such as banking, energy, telecoms, and transportation. If you are looking for an experienced designer within the Benelux certified by the Conversation Design Institute, contact us.

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    NIMA Diplomas represent the standard in marketing knowledge. NIMA is professional member association of people and companies who work in marketing, communication and / or sales. Companies or organizations can also join us.

    We support professionals throughout their marketing and communication with knowledge and skills. We offer a network, master classes & events. With the NIMA diplomas, titles and certificates, we indicate the level of knowledge and work experience of professionals in the field.

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    NExperience. Automation. AI.

    We are Mkt4edu. Our purpose is to be the link responsible for connecting marketing strategies to the dissemination of education in the world.

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    RingRing is an automated communication platform as a service (CPaaS) that enables faster communication and engagement with customers, partners or employees. To streamline communications, RingRing delivers tailor-made solutions automating conversations with VoiceBots and ChatBots for customer care, sales support, and other cases required by our customers.

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    Presenter is a content organization. They enable content teams to do what they do best, by providing sufficient capacity, the required expertise, the right tools and excellent teamwork. The content specialists and consultants connect with organizations and bring the knowledge and experience that is needed to grow.

    They have been doing this for 15+ years and work mainly in finance, non-profit, automotive and for the government. Their conversation designers create personas, style guides and conversations for AI assistants that not only help your customers more efficiently, but convey your brand message in content, tone and voice.

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    The Eerstestap expertise lies within smartbots that make complex processes customer-friendly and effective. Their Smartbots serve the financial market, the notarial profession and the healthcare sector.

    Edwin Riem, CEO of Eerstestap: Our ambition is to increase "quality time" in advisory processes and care provision. Eersteestap.nl realizes digital assistants that support both the organization itself and the end customers in the processes. This makes the customer journey both more effective and efficient, and employees have more time to give quality and attention: "quality time".

    In the Netherlands and Belgium, Eerstestap offers solutions, products and customization, for both smaller and larger organizations. They offer effective solutions for every budget that benefits their clients as well as its end customers.

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    Kocarek GmbH is an experienced translation service provider located in the metropolitan hub that is Essen, Germany. They've been at the heart of the translation industry since 1976, actively partaking in the initiation, implementation and integration of new technology and solutions that carry our industry into the future.

    The team of project managers, in-house translators and computer linguists provide their clients with the full range of professional language management services – from translations and terminology management to desktop publishing and online proofing.

    In 2019, they extended their expertise to the development, deployment, localisation and implementation of chatbots and virtual assistants.

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    Mercury is a conversational AI and messaging platform that enables businesses to provide exceptional customer experience in commerce and post sales service. On Mercury non-technical teams build sophisticated contextual dialogue automation with minimal setup overhead and quick time-to-market to significantly improve their main KPIs like CSAT, CLTV and automation ratio.

    The Mercury platform provides a full-fledged conversational AI suite with focus on dialogue quality, that is the perfect Power-Tool for Conversation Designers and AI Trainers. Features range from multi-lingual NLU and NLG, a uniquely powerful DialogueBehaviorEngine® to intelligent training and data management functions. Conversation designs, together with their training data, can be imported from design tools like Botsociety or Botmock, saved in the library and used across projects.

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    Established in 2002, IST has led the way in delivering exceptional customer experience (CX) solutions to a multitude of verticals and organizations worldwide. IST cherry picks the best CX technologies in the marketplace to provide their customers with the most comprehensive, innovative and effective CX solution.

    Today, IST operates globally with a highly skilled workforce specializing in Contact Center (Cloud, Hybrid or on-Prem), Customer Engagement Systems (Cloud or on-Prem), Contact Center Agent Desktops, Speech and Language (Arabic and English), Mobile Transactional Security, Digital Signage, Workforce Management, Workload Distribution, Customer Journey Analytics, Robotics Process Automation, Enterprise Mobile Apps, Customer Feedback Management and many more.

    IST focuses on project delivery and prides itself on quality and innovation. Over the years, IST has completed many projects that many experts said was not possible. As a result, IST is now regarded as CX technology experts and has become the authority on systems integration between legacy and current CX and back end systems.

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    Freshriver.ai is a fast-growing Conversational AI and Data Science consultancy for strategy and delivery of value-driven Enterprise grade Virtual Assistants. The key ingredient is a proven Enterprise maturity model framework encompassing use case extraction, design, development, testing, analytics and roadmap management. Clients include Citigroup, Lowe’s, J&J and other Fortune 100 Enterprises.

Become a certified Conversation Designer

Join the Conversation Design Institute Community. You will transform your career, advance communication between humans and AI, and meet lots of like minded people.

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