CDI All-Course Access

Get full access to all CDI course materials. You can learn at your own pace, as well as use the lessons as a reference tool while working on your AI assistant. This also comes with online access to live expert classes for the duration of your subscription.

Format (own pace)

Online courses
Certificate exams

Available for purchase

6 month subscription $ 499 12 month subscription $ 899

Plus VAT where applicable

Perfect if you...

want a resource library that you can reference when building your own chatbots, voice assistants, virtual beings, or any other type of AI assistants
are a generalist who wants or needs to learn all the different skillsets in the field of conversational AI
want to enter the field of conversational AI, but are not sure yet which role is best for you

Might not be right if you...

are an AI engineer or researcher who is interested in the deeper workings of NLU models
are looking for a course on how to use a specific conversational AI technology
already know you need a certification— in that case, check out our certification bundles

The library includes

Conversation Design Workflow
Conversation Design Fundamentals
Advanced copywriting techniques
Developing bot persona
Personality content
Principles for increasing motivation
Framework to manage emotions
AI Training basics
AI Training advanced

What you will get

Online access to all CDI certification courses and learning materials (130+ video lectures)
New lectures added frequently
Examples and hands-on advice
Quizzes to test your knowledge
Downloadable templates and canvases
Deep knowledge of a proven workflow
Clear understanding of developing conversational AI
Access to CDI-exclusive live classes with industry experts, for the duration of your subscription
Discounted admission to all CDI events
Access to the CDI alumni network and invites to virtual events
Exclusive alumni perks

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Expert classes

Join virtual live sessions with leading experts from around the world, and get the insider’s view on creating AI Assistants. With this diverse group of experts, you can ask questions, connect with other students, and always learn the latest.

Live events

Get discounts on all CDI live events. This includes our bi-annual Conversation Design Festival, as well as other virtual events.

Alumni network

CDI Alumni are spread around the world and work at all kinds of organizations. You will find a welcoming community that is always ready to support you in your journey and guide you to the next phase in your career. Connect, share insights, ask questions, access the international job board, and get access to special alumni perks and discounts.

Get access to all CDI courses

6 month subscription

12 month subscription

Our students by the numbers

Our community of students is designing AI Assistants that are collectively having more than 5 million conversations per day. With growing impact comes growing demand for conversation designers – and an increase in salaries.

2.000+

Active learners

50+

Countries

43%

Work in a Conversation Design related function

Where our students work

Talks with Lucy.

Now a Conversation Designer for a fast-growth health tech company

CDI Conversation Designer Course Alumni

“I work for a fast-growth health tech company on their symptom checking chatbot. This course taught me how to do conversation design properly, and I was able to apply my new knowledge to improve our product. ”

Meet your teacher — Hans van Dam

Hans van Dam is the co-founder and CEO of Conversation Design Institute. With his enthusiasm for the field, he is a regular keynote speaker, hosts a conversation design podcast, and often gives lectures at universities. In 2020 he was recognized as one of the most influential people in voice by Voicebot.

Passionate about advancing trust and communication between people and AI, he sees the recognition, development, and promotion of conversation design as a way to advance and support this new field.

With a background in copywriting, technology, and customer service, Hans knows how to unlock the potential of conversational AI.

The role of the Conversation designer

Conversation Designers focus on human centricity, sample dialogue, flowcharts, and user testing. By becoming certified, you legitimate this new skill set and boost your career.

In the next few years, companies all over the world will be in need of conversation designers. However, conversation design is a serious and new profession and it’s therefore important to ensure quality across the industry.

Or prove your knowledge with a certificate

Conversation Designer

Focus on human-centricity and design delightful conversational flows.
Learn more about this role
Conversational Copywriter

Turn words into resonating dialogue with a focus on personality, psychology, and experience.
Learn more about this role
AI Trainer

Turn data into understanding and learn how to train language models, implement journeys, and do data-driven optimization.
Learn more about this role

About our certificates

Good teams have the right balance of skill sets. Some team members are more technical and others are more creative. To develop successful AI Assistants, teams need Conversation Designers, Conversational Copywriters, and AI Trainers.

Our certificates are recognized by enterprises, universities, and technology companies. They tell managers that you have the required skill set and can onboard the team quickly.

Read our manifesto

I wasn't aware that there was so much to learn about conversation design, convering the fields of technology, psychology, and copywriting. The course is very well structured, fun and easy to follow.

Gabi Certified Conversation Designer at SAP

Frequently asked questions

With this subscription, you get access to all the CDI certification courses, including associated canvasses and downloadables.

No, this subscription gets you access to all of our own courses, but not those of our partners. If you’re interested in what our partners offer, you can read more here.

CDI All-Course Access

Perfect if you...

Perfect if you...

Might not be right if you...

The library includes

What you will get

Additional information