)
)
)
Hold yourself to a higher standard. Conversation Design Institute can assess your team, technology, and organization. We provide expert recommendations on how to improve.
Conversational AI for Business
Companies worldwide trust Conversation Design Institute to build best-in-class AI chatbots for business. Our proven approach helps you develop the skills, culture, and capabilities needed to succeed with enterprise conversational AI.
We work with you to create human-centered conversational experiences, grounded in behavioral science and powered by declarative and generative AI technologies.
Work with our experts
)
)
Businesses rely on us for strategic advice
Understand your current state
Whether you are course correcting or just starting out, the first step is always to complete a sober audit of your current state. Through our CDI Standards Framework we can validate your assumptions about your team, technology, and budget, and identify opportunities for improvement.
Define a strategy that makes sense for you
You need a comprehensive strategy describing how you will use Conversational AI to achieve your goals. We can ensure this makes sense for your organization, based on your current state, while also avoiding common mistakes.
Turn your strategy into a roadmap
A strategy is nothing but a pretty document if you don’t translate it into a roadmap. We can help with this critical step to ensure you have a sensible, comprehensive, easy-to-socialize plan for turning your Conversational AI vision into reality.
Get practical advice during implementation and beyond
Conversational AI is more than an IT project. It’s a new and fundamental shift in how you communicate with your customers and yourselves. We can be your trusted advisor, whenever and however you need us, throughout this complex but rewarding journey.
Chatbot excellence package
Get smarter, faster. See tangible results in less than 60 days. Work with our experts.
Get in touch
Form submitted
Thanks, we’ll be in touch soon.
Expert review
Our experts perform a detailed evaluation of your chatbot or voice assistant. We identify areas of improvement and provide actionable recommendations on how to improve.
Course Access
Gain access to our world-class learning material covering everything from conversation design to AI training to AI ethics.
Bespoke Workshops
Put theory into practice. Level up your team’s knowledge through a series of interactive workshops on AI training and/or conversation design.
Get in touch
Form submitted
Thanks, we’ll be in touch soon.
Trusted by global brands
“It was a pleasure working with the CDI team. Each team member was extremely professional and brought deep expertise in their area of focus – AI training, copywriting, and conversation design.”
)
“It’s been great working with CDI. They helped us get started quickly with the setup of our first chatbot and the first results are promising. Their consultants are knowledgeable, creative, and think along in order to build and maintain a good performing chatbot.”
)
“Having the expert advice from CDI has really helped us to create with confidence the first version of the global Experience Strategy Framework and distribute it to the design community across all Vodafone markets.”
)
Start the conversation
Explore CDI's auditing, training, and consulting services today.
Provide your details
Form submitted
Thanks, we’ll be in touch soon.
