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Subscription Plans & Pricing
You save 3 months with the annual plan
Course plan
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Access to all CDI courses (Current and future)
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Quizzes to test your knowledge
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12+ Closed expert-led classes per year
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Regular new content
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Expert classes and webinars
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Access to recordings of events, classes and webinars
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Supporting diversity scholarships
Enterprise plan
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Access to CDI's knowledge base and training with over 700 videos
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Customized team training and certification program
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Enterprise dashboard with team progress, access management and reporting
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Bespoke workshops
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Access to expert classes and webinars
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Access to recordings of events, classes and webinars
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Consulting services
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Supporting diversity scholarships
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Mastery certification package including all CDI core and co-created certificates
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Onboarding of the team with CDI specialist
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Dedicated account manager to support students as they progress
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Free Conversational AI Maturity Assessment
Free membership
Just starting out? Or not quite ready to subscribe?
Our free account is a power-packed introduction to both the CDI learning platform and the world of Conversational AI. Get the tools, knowledge, and connections to take your first steps with confidence.
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Access to introductory courses (foundations & starter content)
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Regular updates with the latest trends, resources, and opportunities
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Invitations to live webinars with industry leaders each month
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Community access: connect with peers, students, and companies worldwide
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Access to our Unprompted expert interview series — new video every month with leading voices in Conversational AI
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Support resources: guidance for getting started in Conversational AI
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Supporting diversity scholarships
Trusted by global brands
Getting certified
To get certified, you will need to complete the exam for the selected certificate, which includes one free resit.
CDI Certificates
$ 499.00 per certificate
CAIC — Certified Conversational AI Consultant
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Reasons to get certified
Professional credibility
A CDI certification validates your expertise and knowledge in the field of conversation design, enhancing your professional credibility and reputation.
Competitive advantage
In a competitive job market, a CDI certification gives you an edge over other candidates. It signifies that you have undergone rigorous training and assessment, proving your capability in designing effective and engaging conversational interfaces.
Industry recognition
The certification is recognized within the industry, making you stand out to employers, clients, and peers as a qualified and competent professional in conversation design.
Networking opportunities
Being certified by CDI connects you to a network of professionals, experts, and organizations in the conversation design community, offering opportunities for collaboration, mentorship, and knowledge sharing.
Career advancement
With a CDI certification, you are better positioned for career growth opportunities, promotions, and higher salary prospects. It demonstrates your commitment to professional development and mastery of relevant skills.
Access to resources
Certified professionals often gain access to exclusive CDI resources, tools, and ongoing education, helping you stay updated with the latest trends, technologies, and advancements in the field.
Skill validation
The certification process ensures that you have a comprehensive understanding of conversation design principles, techniques, and best practices, providing a benchmark for your skills.
Enhanced quality of work
The training and knowledge gained through CDI certification enable you to create higher-quality conversations.
What do our students say
Hear from our students about their experiences and the impact of our programs.
“This journey has been incredibly enriching, providing me with deep insights into designing effective bot-human conversations, workflows, and use cases. I’m excited about the potential to revolutionize IVR systems, transforming them into truly human-like conversational experiences. This certification is a significant step towards making that vision a reality. ”
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“Thrilled to be a certified conversational copywriter as of today. I thorougly enjoyed learning where I can improve the writing for our internal chatbot, especially in regards to the psychological aspects. I would absolutely recommend Conversation Design Institute’s courses. Now to write better copies for Swisscom‘s digital helper, Blu. ”
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“I recommend the conversation design course to anyone interested in content writing at the micro level or content production at scale as there are many great nuggets of wisdom that help you understand what makes conversations valuable between humans and machines. ”
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“I have been through my share of corporate educations, but this hands down one of the best. Conversation Design Institute Conversation Design is masterfully presented by Hans van Dam and provides great hands on advice on ways how to make bots speak human! ”
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“I think the content is absolutely spot on, and it's difficult to find the same content from other courses or from the internet. I also really like the examples that are provided throughout the course. I also like the career opportunities behind the certificate, because this institution worked their way to let many tech companies recognize them, so many companies actually recognize this certificate.”
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Subscription Comparison
Subscription Comparison |
Basic AccessFree |
Course$49,95 monthly |
EnterpriseContact Us |
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Seats |
1 | 1 | Custom |
Introductory courses |
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Regular new content |
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Expert classes and webinars |
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Access to all CDI fundamental courses (Current and Future) |
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Access to all CDI course modules and co-created partner modules |
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Mastery certification package including 10 separate certificates |
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Assessment against CDI Standards |
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Expert office hours |
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Customized team training program |
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Consulting services |
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Access to the extensive CDI knowledgebase |
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Enterprise dashboard with team progress, access management and reporting |
General subscription questions
Can I cancel my subscription anytime?
You can cancel, downgrade, or upgrade, but there are minimum commitment periods depending on your plan.
Can I study on my phone?
Yes, you can study on your phone! Our platform is mobile-accessible through your web browser. While a dedicated app isn't available yet, we're building one to make mobile learning even more seamless.
Can I use CDI for free?
Yes, we offer free introductory course content for you to enjoy before deciding to subscribe to our paid plans.
I run a small team. What plan should I choose?
The Enterprise Plan is customizable and ideal for teams. Please contact our sales team at clientservices@conversationdesigninstitute.com for more details and to explore the best options for your team.
Payment and billing
What payment methods do you accept?
All payments are processed through Stripe. Stripe accepts a variety of payment methods, including:
- Visa, Mastercard, American Express, Discover, JCB, Diners Club
- China UnionPay
- iDeal
- Bancontact
- ACH Credit Transfer
- ACH Direct Debit
- Bacs Direct Debit
- BECS Direct Debit
If none of these options work for you, please email support@conversationdesigninstitute.com.
Can I switch from monthly to annual billing?
Yes, you can. This can easily be done by going to the My Purchases section under My Accounts. There you will find a button that will allow you to change subscriptions instantly.
Are there any discounts for annual subscriptions?
You can save 25% with annual payments for the Course Plan. You can find more details here.
What is the pricing currency?
All prices are listed in US Dollars.
How can I update my payment information?
You can easily update your payment information by going to the My Purchases section under My Accounts. There you will find a button that will allow you to change your credit/ debit card information.
Can I get an invoice for my subscription?
All purchases come with an invoice. You will be sent a copy of the invoice via email for every purchase or monthly/ annual charges. You can easily download a copy of your invoices too at any time, by going to the My Purchases section under My Accounts. There you will find a link to download your invoices for every transaction completed.
Are there any additional fees or hidden costs?
Our pricing is straightforward. No hidden fees or additional cost. However, if your credit card is issued outside the US, exchange rate fees may be applied by the bank issuing your credit card.
Renewal and subscription management
How do I renew my subscription?
All subscriptions are automatically renewed. For any concerns, please send an email to support@conversationdesigninstitute.com and we will be happy to assist you.
Is there an automatic renewal option?
All subscriptions are automatically renewed. You will receive an email notification and an invoice for every transaction completed and processed by the system.
What happens if my payment fails?
The payment system will attempt to retry the transaction 4 times before automatically canceling the subscription. Failed transactions will result in the subscription being canceled after these retries.
Can I pause my subscription instead of canceling?
Unfortunately, the system will automatically remove your access to any subscription if you are unable to pay for the subscription renewal. Please contact support@conversationdesigninsitute.com if you need any assistance.
Is there a trial period for the subscription plans?
Currently, we don’t offer a trial period for the subscription courses. But you can create a free account and preview our classes. You will find a wide collection of beginner, intermediate, and expert lectures to start your journey in Conversation Design.
What happens to my data if I cancel my subscription?
Upon cancellation all courses will be inaccessible. But your course progress is saved and will remain in your account profile even after cancellation.
Can I get a refund if I’m not satisfied with the service?
We do offer a money-back guarantee within the first three days. If you are not satisfied with the product, just email support@conversationdesigninsitute.com.
