• Format
    2 hours on-demand video
  • Certificate of completion:
  • License:
    Full lifetime access
  • Price:
    $ 149

Perfect if you…

  • are curious to see whether conversation design is a field for you.
  • want to know the basics of AI Assistants in terms of tech and design.
  • want to add to your set of basic skills in the world of tech and language.

What you will learn

  • The history and development of conversation and AI.
  • Different conversation design interfaces and inspiring applications.
  • How to design with the Conversation Design workflow.
  • How to set requirements when starting a conversation design project.
  • How to design a bot persona.
  • How to design and optimize a conversational flow.

What you will get

  • The Apprentice Course
  • Access to the CDI community
  • Exclusive webinars
  • Exclusive content

Meet your teacher — Hans van Dam

Hans van Dam is co-founder and CEO of Conversation Design Institute. With his enthusiasm for the field, he gives lectures at multiple universities, is a keynote speaker and podcast host. In 2020 he was recognised as one of the most influential people in voice by Voicebot.

Passionated about advancing trust and communication between people and AI., he sees the recognition, development and promotion of conversation design as a way to advance and support this new workforce.

With a background in copywriting, technology, and customer service, Hans knows how to unlock the potential of conversational AI.

Michelle Parayil
Michelle Parayil
Senior Conversation Designer
Francesco Palma
Francesco Palma
Conversational AI
Austin Bedford
Austin Bedford
UX Designer & Conversation Designer

Join students from 50+ countries, certified by CDI

Join our community now and start creating human-centric AI Assistants.

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