The Conversation Design Institute Blog
Find news updates, quick-reads, and in-depth articles by some of the world's leading experts. And follow special content guides to learn to get a better understanding of the conversation designer role.
So, you’ve heard about the new large language model (LLM), ChatGPT? It’s been tipped to take over humans in disciplines like content creation, customer services and even in healthcare roles.
Last week's expert class was presented by Stephen Broadhurst from HumanFirst ai, one of the partners that CDI work with closely. The webinar, NLU Design: ...
CDI has launched a new training course that teaches how Large Language Models (LLMs) like ChatGPT can be used when creating enterprise chatbots. The course is...
Are you a UX designer or UX writer?
Are you embarking on a career in conversation design? If you want or have already decided you’d like a career in conversation design, but you’re not sure...
If you’re reading this, the chances are you already know what conversation AI is and that your business can make huge gains from its use. You may have...
RMIT, Australia's leading global university of design, technology, and enterprise, has partnered with The Conversation Design Institute (CDI, The Netherlands),...
As technology advances, the modern user interface (UI) has also leaped forward with the emergence of conversational UI.
Driven by the rise in popularity of new FinTech & InsurTech services and the changing needs of the modern banking customer, the banking industry is undergoing...
Anna Gregorczyk is a professional copywriter at Hewlett Packard. When she completed her Conversational Copywriter course, she offered to write a review of the...
