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In this CDI webinar, Allegra Guinan explores what effective AI governance looks like across the full…
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News, Trends & Updates
The 10 Things You Need to Consider When Scaling from Chat to…
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In this article, the team at Seamly shares what actually changes when scaling a conversational syste…
How to Build a Conversational AI Platform That Scales
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Alan Nichol (RASA) and Hans van Dam (CDI) discuss what it takes to build conversational AI platforms…
Growing a Conversation Design Practice
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In this episode of Unprompted, Hans van Dam speaks with Grace Hughes, Conversation Design Director a…
New Course Release: Design Patterns in Conversational AI
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This blog introduces the newly launched Design Patterns course from the Conversation Design Institut…
From Cost Saver to Revenue Driver: Conversational AI Comes o…
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Agentic AI is transforming chatbots from support tools into real sales engines. Connected to produc…
A Practical Learning Path for Building Human-Centred Convers…
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Across four courses, you’ll learn how to design, build, evaluate, and improve AI assistants using pr…
