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Auditing: Turn insights into impact
CDI’s auditing services assess your AI assistant, team, and conversational initiative, identifying misalignments and offering strategic recommendations.
Our premium, technology-agnostic audits follow the CDI Standards Framework, outlining best practices for high-performing organizations to develop successful AI assistants.
“After working with more than 100 enterprises I started to see the patterns that I knew we could codify.
That system ultimately became the CDI Standards Framework”
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CDI’s Auditing services
Auditing is the perfect tool for organizations to assess the maturity level of their conversational AI initiatives and get strategic recommendations on how to best move forward. We offer tier-based pricing, based on depth and scope.
Get in touch
Standard
CDI reviews your AI assistant, vision and innovation roadmap. This includes interviews with the functional team and a presentation of our findings.
Ideal for: Organizations looking for a sense check on their AI assistant, developing insights into key areas for short to medium-term improvements, and identifying additional considerations to guide ongoing innovation.
Comprehensive
In a more comprehensive and rigorous process, CDI reviews your AI assistant, vision and innovation roadmap, business case, technology and operational processes. This includes interviews, a detailed maturity report, and a presentation with our findings.
Ideal for: Organizations that strive for operational excellence and want to maximize the business impact of their conversational AI initiatives by leveraging the CDI Standard Framework.
Custom
Understanding that not all organizations are the same, we can scale up the number of interviews, the number of AI assistant reviews and languages considered, along with focus areas of special interest to you.
Ideal for: This can be a highly beneficial route for enterprises that design and deploy AI assistants across markets, languages and channels. A custom plan is put together to best serve your business needs.
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Why work with us
Value-driven outcomes
Our goal is to show organizations a clear pathway towards achieving their business goals.
Proven strategies
The CDI Standards are grounded in years of experience training and building successful conversational AI teams.
Tangible and actionable
Our clients trust and come back to us, because we give them recommendations that work.
Trusted experts
Our people have served a wide variety of industries and clients, from startups to Fortune 500 companies.
Turn ambition into action
Level up your conversational AI practice to ensure your AI assistant reaches its full potential. Get started with our Conversational AI Maturity Assessment.
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Trusted by global brands
Work with us
Our seasoned experts help brands to design, build and maintain best-in-class AI assistants. So if you want to hit the ground running or you need help scaling your team, get in touch.
