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University-specific use case development for admissions, student services, faculty and staff support
Consulting: Build world-class AI assistants
Our education-specialised consultants work with your team to design, build, and deploy Conversational AI that transforms your university experience.
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Consulting expertise
Use Cases
Integration
Integration of a Conversational solution with your existing university systems
Compliance
We help you comply with data privacy regulations for your Coversational AI solution
Language Support
We support multilingual implementation and language localisation for your student and staff audiences
Wellbeing
We advise on how Conversational AI can be used to support student wellbeing
Why universities choose CDI
Education-specific expertise
Deep experience in higher education through our global network of education specialists who understand institutional dynamics, student needs, and university values.
Trust-centered philosophy
Where others emphasise cost and control, we prioritize the quality of student experience and the trust it creates. Our expertise sits at the intersection of human-centered design, empathy, ethics, and communication.
Proven industry framework
Our CDI Standards Framework is validated across Fortune 500 companies and now tailored specifically for higher education contexts.
Capability building focus
We help institutions build sustainable Conversational AI strength, developing your Mindset, Skillset, Culture, and Systems for long-term success.
Global community
8,000+ certified professionals advancing the practice of student-centric Conversational AI.
Measurable impact
Proven standards grounded in empathy, trust, and inclusion, delivering improvements in both student relationships and operational excellence.
Technology independence
Our audits work with any platform or vendor, ensuring objective, student-first recommendations.
Innovation leadership
Always ahead of industry challenges with cutting-edge solutions that balance technological advancement with human values.
Next steps to get started
Read what’s working across universities, or benchmark your conversational AI maturity for free.
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