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Conversational AI Assessment & Maturity
Understand where your AI assistant stands today and get a clear roadmap to exceptional conversational AI
CDI's assessment evaluates both your AI assistant's performance and your organization's readiness to scale it using the CDI Standards Framework. The result: a maturity scorecard across 6 domains, gap analysis showing where you are vs. where you need to be, and a clear 3-phase roadmap.
CDI’s Assessment Services
CDI's Conversational AI Assessment is the perfect tool for organizations to evaluate the maturity level of their conversational AI initiatives and get strategic recommendations on how to best move forward. We offer tier-based pricing, based on depth and scope.
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Standard Assessment
Evaluation of your AI assistant performance, team capabilities, and strategic vision. Includes stakeholder interviews and findings presentation.
Ideal for: Organizations seeking clarity on current maturity and identifying quick wins for near-term improvement.
Comprehensive Assessment
In-depth evaluation of your AI assistant, team readiness, business case, technology stack, and operational processes. Includes detailed maturity report, 3-phase implementation roadmap, benchmarking against CDI Standards Framework, and executive presentation.
Ideal for: Organizations pursuing operational excellence and looking to maximize conversational AI business impact through systematic capability building.
Custom Assessment
Tailored scope including multi-market AI assistant reviews, scaled interviews, multiple languages, and custom focus areas aligned to your priorities.
Ideal for: Enterprises deploying AI assistants across markets, languages, and channels. Fully customized to serve your specific business needs.
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Why work with CDI
Value-driven Outcomes
Our goal is to show organizations a clear pathway towards achieving their business goals and maximizing ROI.
Proven Methodology
The CDI Standards Framework is grounded in years of experience training and building successful conversational AI teams at scale.
Tangible and Actionable
Our clients trust and return to us because we deliver them prioritized, practical, and tailored recommendations.
Trusted Experts
Our people have served a wide variety of industries and clients, from startups to Fortune 500 companies.
“After working with more than 100 enterprises I started to see the patterns that I knew we could codify.
That system ultimately became the CDI Standards Framework”
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Turn ambition into action
Level up your conversational AI practice to ensure your AI assistant reaches its full potential. Start today.
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Trusted by global brands
Work with us
Our seasoned experts help brands to design, build and maintain best-in-class AI assistants. So if you want to hit the ground running or you need help scaling your team, get in touch.
