Master the foundations of Conversation Design with the free Voiceflow & CDI course today! 

Designing Conversations with Voiceflow & CDI

Master the foundations of conversation design with this free course from the experts from Voiceflow and Conversation Design Institute. Learn to create voice, chat, and multi-modal assistants inside Voiceflow’s prototyping tool. Build and scale your first experience while following the industry-standard workflow by CDI.

What is Voiceflow?

Voiceflow is the collaborative tool for conversational AI teams to design, prototype, and launch assistants. A drag-and-drop visual canvas, 1:1 prototyping, and one-click publishing alongside a robust Dialog Manager API make Voiceflow the go-to for more than 90,000 conversational AI teams around the world.

Conversation designers, AI trainers, product managers, and developers all collaborate in Voiceflow to launch experiences across every channel. Whether with Siri, Amazon, Google Actions and more, Voiceflow has you covered. 

What is Conversational AI?

Conversational AI refers to the use of chatbots and other technologies to automate communication with customers or users. This can include simple tasks like customer service or more complex ones like sales or marketing. By automating these interactions, businesses can improve efficiency and free up employees to focus on more important tasks.

I've been working as a Conversation Designer for about a year now and I wanted to learn more about training the model. So I did! Thanks Conversation Design Institute for the great course! Rick Witjes, ABN AMRO Bank
I thought that the course was succinct and excellently structured. Hans presents the pertinent information in a clearly digestible way and abundant use case examples are great at driving the points home. - Conversation Designer
I thoroughly enjoyed learning where I can improve the writing for our internal chatbot, especially in regards to the psychological aspects. I would absolutely recommend Conversation Design Institute’s courses. Tanja Veil, Conversational Copywriter at Swisscom

About CDI

The Conversation Design Institute was founded in 2018 by Hans van Dam and Olaf Igesz. They believed that recognizing, developing, and promoting the role of the conversation designer was crucial to advancing trust and communication between humans and AI Assistants.


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