• Format
    Online course (own pace)
  • Time
    2- 4 hours a week
  • Starting date
    Any time
  • Subscription license
    1 year
  • Price
    $ 999,-
Enroll Certificate only Download course syllabus

Perfect if you...

  • are a certified conversation designer that wants to learn more about the technology
  • have a background in customer service
  • have an interest in data-science
  • are a graduate exploring a smart career move

Our students work for brands like

The role of the AI Trainer

The AI Trainer turns data into understanding. You take human-centric designs from your team members and implement them in the Assistant. During implementation, you add training phrases to help the Assistant understand people and serve the right dialogue or action. Once the dialogues are live, you analyse data and continuously improve the Assistant’s cognition. And, you will identify new intents that people will expect the Assistant to address.

What you will learn

  • iconConversation Design Workflow
  • iconPrinciples of natural language understanding
  • iconEntity extraction
  • iconIntent scoping
  • iconUnderstanding analytics
  • iconImproving cognition by testing
  • iconTechnical metrics like accuracy and precision
  • iconBusiness metrics like containment and CSAT

What you will get

  • 40+ video lectures
  • Starting with 17 video lectures at launch
  • New lectures added frequently
  • Examples and hands-on advice
  • Quizzes to test your knowledge
  • Downloadable templates and canvases
  • Invites to virtual meetups and live webinars
  • Access to the latest research
  • Deep knowledge of a proven workflow
  • Clear understanding of designing AI Assistants like chatbots and voice assistants
  • iconCertificate worth $ 695
  • iconFree exam retake

Become a certified AI Trainer

Join the Conversation Design Institute Community. Transform your career, advance communication between humans and AI, and meet lots of like minded people.


Other designers were also interested in

About our certificates

Good teams have the right balance of skill sets. Some team members are more technical and others are more creative. To develop successful AI Assistants, teams need Conversation Designers, Conversational Copywriters, and AI Trainers.

Our certificates are recognized by enterprises, universities, and technology companies. They tell managers that you have the required skill set and can onboard the team quickly.

Read our manifesto
image image image

I just landed my next job for a chatbot implementation. Thanks in part to your training, I have been able to convince them, thank you!

Sander Chatbot Implementation Specialist at ChatFlow

Frequently asked questions

This is largely dependent on the time you decide to dedicate to it. For better retainment, we recommend taking at least 3 to 4 weeks to complete the course, for 2-4 hours per week. This way you have plenty of time to view all the lectures, practice with the quizzes and review any challenging topics.

If you don’t pass the final exam, you get personalized feedback and recommendations for further studying. No worries though, when you enrolled in this course bundle, you get one retake free of charge.

Absolutely, once you are certified you will receive an invitation to join the exclusive Conversation Design Institute community, where you can share insights, ask questions or discuss anything conversational.