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News, Trends & Updates

Discover insightful blogs and articles from CDI

July Open Webinar with COPC Inc

July Open Webinar with COPC Inc

The webinar titled "Scaling AI in CX: Avoiding the Pitfalls and Building for Impact" comes in advanc...

Jul 2, 2025
4 min read
The Conversational Infrastructure: moving beyond the chatbot in higher education

The Conversational Infrastructure: moving beyond the chatbot in higher education

Peter Thomas is Senior Adviser for Higher Education Strategy at CDI, where our focus is on building...

Jun 23, 2025
5 min read
Nominations Now Open: CDI Foundation 2025 Awards

Nominations Now Open: CDI Foundation 2025 Awards

Recognising the people, teams and technologies shaping the future of Conversational AI

Jun 17, 2025
4 min read
New Course Release: Designing Digital Humans

New Course Release: Designing Digital Humans

Digital humans are revolutionizing how we interact with technology— our new course gets you up to sp...

May 5, 2025
4 min read
May Business Solutions Webinar Series

May Business Solutions Webinar Series

On the back of a successful series launch in April, the weekly 30-minute webinars will return in May...

Apr 25, 2025
3 min read
CDI Talks AI Agents at KPMG Hackweek 2025

CDI Talks AI Agents at KPMG Hackweek 2025

Recently, our own Jurgen Gravestein joined industry leaders at KPMG's innovative Hackweek 2025 event...

Apr 16, 2025
4 min read
May Webinar: Conversational AI Maturity

May Webinar: Conversational AI Maturity

Looking to take your organization's conversational AI program to the next level? Our upcoming webina...

Apr 11, 2025
3 min read