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Alan Nichol (RASA) and Hans van Dam (CDI) discuss what it takes to build conversational AI platforms…
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News, Trends & Updates
Growing a Conversation Design Practice
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In this episode of Unprompted, Hans van Dam speaks with Grace Hughes, Conversation Design Director a…
New Course Release: Design Patterns in Conversational AI
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This blog introduces the newly launched Design Patterns course from the Conversation Design Institut…
From Cost Saver to Revenue Driver: Conversational AI Comes o…
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Agentic AI is transforming chatbots from support tools into real sales engines. Connected to produc…
A Practical Learning Path for Building Human-Centred Convers…
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Across four courses, you’ll learn how to design, build, evaluate, and improve AI assistants using pr…
Designing Hybrid Conversational AI That Actually Works
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Conversation Design Institute presents Unprompted with Rebecca Evanhoe. Hosted by Hans van Dam, CEO,…
Conversational AI in 2026: What (We Think) Still Matters
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The webinar Conversational AI in 2026: What (We Think) Still Matters. In this session, CDI’s consult…
