• Format
    Online course (own pace)
  • Time
    2- 4 hours a week
  • Starting date
    Any time
  • Subscription license
    1 year
  • Price
    $ 999,-
Enroll Certificate only Download course syllabus

Perfect if you...

  • … already work with chatbots or voice assistants
  • … want to get started in the booming field of conversation design
  • … have a background in user experience design, customer service, content management, marketing, product design, or writing

Our students work for brands like

The role of the Conversation designer

Conversation Designers focus on human-centricity, sample dialogue, flowchart design, user testing, and hand-overs. They make sure that people feel understood and have a good experience.

Organizations around the world are looking for conversation designers that help them create human-centric chatbots and voice assistants. This certificate tells them that you have the needed skill set and can onboard their team quickly.

What you will learn

  • iconConversation Design Workflow
  • iconUser Needs & Bot Needs Canvassing
  • iconSample Dialogue
  • iconFlowcharting and hand-overs
  • iconWizard of Oz Testing
  • iconWriting Fundamentals

What you will get

  • 80+ video lectures
  • New lectures added frequently
  • Examples and hands-on advice
  • Quizzes to test your knowledge
  • Downloadable templates and canvases
  • Invites to virtual meetups and live webinars
  • Access to the latest research
  • Deep knowledge of a proven methodology
  • Clear understanding of designing AI Assistants like chatbots and voice assistants
  • iconCertificate worth $ 695
  • iconFree exam retake

Become a certified Conversation Designer

Join the Conversation Design Institute Community. You will transform your career, advance communication between humans and AI, and meet lots of like minded people.


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About our certificates

Good teams have the right balance of skill sets. Some team members are more technical and others are more creative. To develop successful AI Assistants, teams need Conversation Designers, Conversational Copywriters, and AI Trainers.

Our certificates are recognized by enterprises, universities, and technology companies. They tell managers that you have the required skill set and can onboard the team quickly.

Read our manifesto
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I just landed my next job for a chatbot implementation. Thanks in part to your training, I have been able to convince them, thank you!

Sander Chatbot Implementation Specialist at ChatFlow

Frequently asked questions

This is largely dependent on the time you decide to dedicate to it. For better retainment, we recommend taking at least 3 to 4 weeks to complete the course, for 2-4 hours per week. This way you have plenty of time to view all the lectures, practice with the quizzes and review any challenging topics.

If you don’t pass the final exam, you get personalized feedback and recommendations for further studying. No worries though, when you enrolled in this course bundle, you get one retake free of charge.

Absolutely, once you are certified you will receive an invitation to join the exclusive Conversation Design Institute community, where you can share insights, ask questions or discuss anything conversational.