Conversation Designer 2 (CxD 2) Syllabus

At the Conversation Design Institute, we understand that designing conversations is both an art and a science. As AI assistants become more sophisticated, organizations demand designers who can shape nuanced, emotionally intelligent interactions that align with brand personality and user psychology.

This syllabus guides you through mastering advanced techniques in tone of voice, behavioral psychology, and complex dialogue flow optimization. It’s designed for conversation designers ready to create truly engaging, human-like AI experiences that stand out.

Must Read for: Experienced Conversation Designers, UX Writers, Behavioral Designers, Brand Strategists, AI Product Leads