Conversation Design Institute was founded in 2018 by Hans van Dam and Olaf Igesz. They believed that recognizing, developing, and promoting the role of the conversation designer was crucial to advancing trust and communication between humans and AI Assistants.
The CDI Foundation is a non-profit organisation dedicated to developing and promoting design standards for conversational AI Assistants. We do this through research, education and industry development.
Anne Cantera
Blog
Author
Anne Cantera is an AI solutions consultant specializing in agent orchestration, conversation design, and voice systems. With experience spanning telecom, legal tech, healthcare, and enterprise AI strategy, she helps organizations move beyond the AI hype and build systems that deliver measurable results — from improved customer experiences to leaner operations.
Anne bridges design, product, and engineering to create AI solutions that work in the real world. She is the creator of VoiceofAI.io, a free upskilling resource for designers entering the AI space, and is developing Agent Modus, a platform for visualizing and orchestrating multi-agent workflows. She also co-hosts Swarmathon, a podcast on AI for good, and hosts DESIGNathon, an event at the intersection of AI and design.
Her writing on the CDI blog covers conversation design, multi-agent systems, voice AI, and practical AI implementation strategy.
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