Joseph Pagano

Joseph Pagano is a hands-on product leader with a track record across AI, healthcare, and B2B marketplaces, he has brought multiple products to market, led replatforming efforts that accelerated private equity exits, and productized AI consulting service lines — all while managing cross-functional teams spanning product, engineering, GTM, and customer service.

Joseph holds an MBA from the Wisconsin School of Business and a BA from Northwestern University, and is certified by CDI in conversation design, conversational copywriting, and AI training. He thrives in high-growth, high-ambiguity environments and has particular expertise helping growth-stage companies and enterprises translate AI strategy into measurable operational results.

His writing on the CDI blog covers conversational AI product strategy, scaling AI operations, and building the organizational capabilities needed to turn AI investments into business outcomes.