Find out what's wrong. Then put it right. CDI's assessments give you an independent, scored read on your conversational AI against the CDI Standards Framework: thirty-one standards across six domains, each with maturity levels.

Learn about our Light, Focused, Comprehensive and Continuous assessments - what each delivers and how long each takes - everything you need to choose the right way in.

Must read for: Heads of CX and Digital, Conversational AI leads, Product owners, anyone deciding what to fix first

Get it right in your context. CDI's workshops bridge the gap between theory and practice: hands-on sessions run on your use cases, your channels, and your customers, by the people who set the standards.

Must read for: Heads of Conversational AI, Design and CX leads, L&D and enablement teams, anyone building a team's capability