Agentic Experience Design (AXD) Syllabus

At the Conversation Design Institute, we believe autonomous AI agents only earn their place in an organization when they act with judgment, not just capability. As agents take on more initiative, the risk of one bad interaction undoing years of built trust grows with it.

This syllabus covers the complete Agentic Experience Design (AXD) course: 6 modules and 60 lessons teaching the full 12-step CDI Method for autonomous agents, from scoping and guidelines to the Agentic Canvas, testing, knowledge architecture, tool contracts and phased rollout.

Must Read for: Writers, UX Designers, Voice Interface Designers, Customer Experience Teams, Content Strategists, Aspiring AI Creators