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Agentic AI is transforming chatbots from support tools into real sales engines. Connected to produc…
Articles by Hans
Conversation Design Institute at Rasa CALM SUMMIT NYC
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On Wednesday October 30th, Hans van Dam (CEO of Conversation Design Institute) and Luke Kempen (Prac…
CEO Hans van Dam delivers inspiring TED Talk
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CDI’s founder and chatbot expert Hans van Dam has delivered the world’s first TED Talk written by Ch…
Why ethics is important in Conversation Design
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What have ethics got to do with chatbot design? Well, if you’re part of the ecosystem that’s buildin…
