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In this episode of Unprompted, Hans van Dam speaks with Grace Hughes, Conversation Design Director a…
Articles by Conversation
New Course Release: Design Patterns in Conversational AI
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This blog introduces the newly launched Design Patterns course from the Conversation Design Institut…
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Across four courses, you’ll learn how to design, build, evaluate, and improve AI assistants using pr…
Conversational AI in 2026: What (We Think) Still Matters
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The webinar Conversational AI in 2026: What (We Think) Still Matters. In this session, CDI’s consult…
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Hillary Black joins CDI’s Rachel Whitehorn to unpack how conversation design roles are evolving, fro…
Voice First, Future Ready: Why Voice-First Design and Chatbo…
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Join CDI & Verint on Sept 18 to explore generative AI in voice design. Learn strategies, real-world…
July Open Webinar with COPC Inc
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The webinar titled "Scaling AI in CX: Avoiding the Pitfalls and Building for Impact" comes in advanc…
New Course Release: Designing Digital Humans
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Digital humans are revolutionizing how we interact with technology— our new course gets you up to sp…
May Business Solutions Webinar Series
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On the back of a successful series launch in April, the weekly 30-minute webinars will return in May…
CDI Talks AI Agents at KPMG Hackweek 2025
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Recently, our own Jurgen Gravestein joined industry leaders at KPMG's innovative Hackweek 2025 event…
May Webinar: Conversational AI Maturity
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Looking to take your organization's conversational AI program to the next level? Our upcoming webina…
New Course Release: Mastering Content Structure for LLMs
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This course deep dives into why structured content is essential for delivering effective, compliant,…
CDI Rebrand & Next-Gen Learning Platform
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Amsterdam & Austin based Conversation Design Institute (CDI), the global leader in Conversational AI…
Career paths in Conversational AI
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The world of conversational AI offers exciting career opportunities for individuals passionate about…
