The Conversation Design Toolkit

Download the Conversation Design Toolkit 

Better chatbot design starts here!

As Conversation Designers, there is no secret that for each phase of a project, a different canvas is needed. Our latest Conversation Design toolkit will enhance your approach to designing conversations!

Submit the form and we will email you the Conversation design toolkit which includes:  

  • Audience Persona Worksheet 
  • Bot Persona Worksheet
  • Conversation Design Canvas
  • Culture Worksheet
  • Sample Dialogue 
  • Systems Worksheet
I've been working as a Conversation Designer for about a year now and I wanted to learn more about training the model. So I did! Thanks Conversation Design Institute for the great course! Rick Witjes, ABN AMRO Bank
I thought that the course was succinct and excellently structured. Hans presents the pertinent information in a clearly digestible way and abundant use case examples are great at driving the points home. - Conversation Designer
I thoroughly enjoyed learning where I can improve the writing for our internal chatbot, especially in regards to the psychological aspects. I would absolutely recommend Conversation Design Institute’s courses. Tanja Veil, Conversational Copywriter at Swisscom

About CDI

The Conversation Design Institute was founded in 2018 by Hans van Dam and Olaf Igesz. They believed that recognizing, developing, and promoting the role of the conversation designer was crucial to advancing trust and communication between humans and AI Assistants.


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