Conversation Design Institute was founded in 2018 by Hans van Dam and Olaf Igesz. They believed that recognizing, developing, and promoting the role of the conversation designer was crucial to advancing trust and communication between humans and AI Assistants.
The CDI Foundation is a non-profit organisation dedicated to developing and promoting design standards for conversational AI Assistants. We do this through research, education and industry development.
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Explore our extensive database of courses, modules, webinars, and expert class recordings on Conversational AI. Learn at your own pace and stay ahead with the latest insights and best practices.
Guido Jongen, with over 20 years in customer service, is the visionary behind Virtually Human. He will discuss the rise of virtual humans and their po…
This session explores the role of Large Language Models (LLMs) in content management and digital transformation, covering challenges like managing kno…
Catch up on Tanya Van Gastel's talk at the Beyond Boundaries Global Festival 2024 in Barcelona! As the founder of The Multiverse AI, she discusses AI’…
Catch up on Xavier Vilasis’ speech "Keys to success in implementing AI in organisations." Xavier, a distinguished researcher at La Salle University Ba…
Watch Elizabeth Stokoe’s talk "Asking for things is more complicated than you think" at the Beyond Boundaries festival 2024. She is an expert in conve…
Customer demands are growing faster than budgets, so organizations are turning to AI and CX Automation. This session covers maximizing CX with AI, usi…