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Conversation Design Institute was founded in 2018 by Hans van Dam and Olaf Igesz. They believed that recognizing, developing, and promoting the role of the conversation designer was crucial to advancing trust and communication between humans and AI Assistants.

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The CDI Foundation is a non-profit organisation dedicated to developing and promoting design standards for conversational AI Assistants. We do this through research, education and industry development.

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NLU Design- Never Ignore What Your Technology and Users are Telling You

NLU Design- Never Ignore What Your Technology and Users are Telling You

NLU Design is the missing component in most business projects and the typical Conversational Designer's skill set. As we move to a new generation of b…
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Understanding What the Machine Understands

Understanding What the Machine Understands

In this session, Benoit will explore how to understand how NLP engines behave, understand how to “teach” them, typical mistakes made, and best practic…
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