Browse the full CDI library

Explore our extensive database of courses, modules, webinars, and expert class recordings on Conversational AI. Learn at your own pace and stay ahead with the latest insights and best practices.

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Building Predictable Conversational AI

Building Predictable Conversational AI

Yam Marcovitz unpacks what it takes to build predictable, production-ready AI. From human-in-the-loop alignment to test-driven development, we explore…
Designing Digital Humans

Designing Digital Humans

Learn to design responsible, emotionally intelligent, and visually engaging digital humans. This course explores the design principles, psychology, an…
Digital Humans: Today and Tomorrow

Digital Humans: Today and Tomorrow

Explore how lifelike digital personas are reshaping AI, communication, and service—from realism and emotion to ethics and design. A must-attend for an…
Evaluating LLM-based chatbots: A framework for reliable AI assistants

Evaluating LLM-based chatbots: A framework for reliable AI assistants

Learn a practical framework to build test cases, choose metrics, set regression tests, and add guardrails to make LLM-powered chatbots reliable, safe,…
Introduction to RAG: Build your first RAG Pipeline

Introduction to RAG: Build your first RAG Pipeline

RAG, or Retrieval-Augmented Generation, shows you how to combine AI’s generative power with live, trusted information. This course guides you step by…
Voice First, Future Ready: Designing the  Next Era of Conversational AI

Voice First, Future Ready: Designing the Next Era of Conversational AI

Discover how generative AI is transforming voice technology—from smarter assistants to more human-like interactions. Join Verint’s Bas Hiemstra and Ja…