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Browse the full CDI library
Explore our extensive database of courses, modules, webinars, and expert class recordings on Conversational AI. Learn at your own pace and stay ahead with the latest insights and best practices.
Browse full library
Building Predictable Conversational AI
Yam Marcovitz unpacks what it takes to build predictable, production-ready AI. From human-in-the-loop alignment to test-driven development, we explore…
Designing Digital Humans
Learn to design responsible, emotionally intelligent, and visually engaging digital humans. This course explores the design principles, psychology, an…
Digital Humans: Today and Tomorrow
Explore how lifelike digital personas are reshaping AI, communication, and service—from realism and emotion to ethics and design. A must-attend for an…
Evaluating LLM-based chatbots: A framework for reliable AI assistants
Learn a practical framework to build test cases, choose metrics, set regression tests, and add guardrails to make LLM-powered chatbots reliable, safe,…
From Data to Impact: Measuring Agent Success in the Generative AI Era
Discover how to unlock value from your conversational data to smash through the glass ceiling of your AI assistant performance. Gain practical strateg…
How to Build a Conversational AI Platform That Scales
A candid conversation with Alan Nichol (Rasa) and Hans van Dam on what it really takes to build conversational AI platforms in the LLM era: what’s cha…
Introduction to RAG: Build your first RAG Pipeline
RAG, or Retrieval-Augmented Generation, shows you how to combine AI’s generative power with live, trusted information. This course guides you step by…
Voice First, Future Ready: Designing the Next Era of Conversational AI
Discover how generative AI is transforming voice technology—from smarter assistants to more human-like interactions. Join Verint’s Bas Hiemstra and Ja…
