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Browse the full CDI library
Explore our extensive database of courses, modules, webinars, and expert class recordings on Conversational AI. Learn at your own pace and stay ahead with the latest insights and best practices.
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Creating an Inclusive Conversational AI industry
Peter Thomas, director of FORWARD at RMIT University, and Helen Babb-Delia, CEO of Yes Get It, will lead a workshop exploring key issues in conversati…
Ethics: Data, a Guide to Humans
Data is important, but data without empathy is useless. In this session we will learn about how cognitive empathy is a learnable core skill that makes…
Ethics: Intro to CXD Ethics
Cami Rincon from the Alan Turing Institute introduces the Conversation Design Institute’s new AI ethics course, exploring how to integrate fairness, a…
Ethics: What Does it Mean to be Conversational
This talk rethinks 'conversational' by exploring connections between conversation analysis and design. With 50 years of research on social interaction…
Soft Skills
Data is important, but data without empathy is useless. In this session we will learn about how cognitive empathy is a learnable core skill that makes…
The Future of Human and Virtual Collaboration
A 3-5 year view of how virtual assitants will become ubiquitous and part of how we manage our personal lives. For that to come about we explore what n…
Workshop: Diversifying Intent Training Data
Many chatbots to this day, are still linguistically biased. To combat this, we must diversify the linguistic data we use to train our bots. In this ta…
Workshop: Inclusivity in CXD for Whatsapp
How can we design more inclusive conversations that accommodate different abilities? As conversation designers, we must create experiences that avoid…
