Conversation Design Institute was founded in 2018 by Hans van Dam and Olaf Igesz. They believed that recognizing, developing, and promoting the role of the conversation designer was crucial to advancing trust and communication between humans and AI Assistants.
The CDI Foundation is a non-profit organisation dedicated to developing and promoting design standards for conversational AI Assistants. We do this through research, education and industry development.
Browse the full CDI library
Explore our extensive database of courses, modules, webinars, and expert class recordings on Conversational AI. Learn at your own pace and stay ahead with the latest insights and best practices.
This webinar explores the process of designing a digital brand voice that aligns with the future of branding.
Connecting the Dots: Call Center Evolution using AI-Powered Chat and Voice Bots
Discover how AI-powered chat and voice bots are transforming call centers with Kelly Cassidy from Master of Code.
Voice and Customer Segmentation
Understanding your client is key to expanding your customer base. In my talk, I'll challenge the oversimplification of customer personas and show how…
Workshop: How to Launch Assistants Faster
Better conversational AI starts with team collaboration. Join Voiceflow to learn how to modernize workflows, from design to launch. This session share…