Conversation Design Institute was founded in 2018 by Hans van Dam and Olaf Igesz. They believed that recognizing, developing, and promoting the role of the conversation designer was crucial to advancing trust and communication between humans and AI Assistants.
The CDI Foundation is a non-profit organisation dedicated to developing and promoting design standards for conversational AI Assistants. We do this through research, education and industry development.
Browse the full CDI library
Explore our extensive database of courses, modules, webinars, and expert class recordings on Conversational AI. Learn at your own pace and stay ahead with the latest insights and best practices.
Turn data into understanding and learn how to train language models, implement journeys, and do data-driven optimization.
CDI Method Foundation Certification
Learn to create human-centric and inclusive AI assistants with the conversational AI workflow that is powering millions of conversations across the gl…
Conversation Designer Certification
Conversation Designers focus on human-centricity, sample dialogue, flowchart design, user testing, and hand-overs.
Conversation Designer Certification 2
Craft compelling conversational experiences with our CxD 2 Certificate. Master the art of writing engaging dialogue, defining brand voice, and optimiz…
Introduction to Prompt Design Certification
The Introduction to Prompt Design (IPD) certificate exam will validate your knowledge in the fundamental principles for creating human-centered, inclu…